Contact Center Professional

At Systems Integration, Inc., we are seeking a seasoned Contact Center Supervisor/Team Lead to join our customer service team in Colorado Springs, CO. This role is responsible for ensuring adequate staffing levels and meeting service level agreements regarding wait times, call handle time, representative availability, and quality scores.The ideal candidate...

About This Role:We are seeking an experienced Software Engineer to join our team. As a member of our engineering team, you will design, develop, and test software applications for our cloud contact center platforms. You will collaborate with other engineers, project managers, and team members to ensure successful project delivery. Your expertise in IVR and...

Job Overview">We are seeking a skilled Cloud Contact Center Developer to join our team at Eventus Solutions Group. This role involves designing, developing, and testing cloud-based contact center platforms, specifically NICE Cxone. The ideal candidate will have 5-8 years of experience in IVR and ACD development, as well as expertise in CXone Studio...

We are hiring Contact Center Representatives to work at a site in Colorado Springs, CO location. This is an on-site position with varied shifts between 2:30am to 7:30pm MST, 7 days per week, 365 days per year. Must be available to work between these hours and meet the shift schedule requirements.

Job Description:The Team Lead/Supervisor will oversee a team of approximately 10+ Call Center Representatives, ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations, and documentation of supplemental training.The ideal...

About UsNorth Springs Surgery Center is a new multi-specialty ambulatory surgery center that offers a state-of-the-art facility with the newest technologies, including a Da Vinci Xi robot. We provide a range of specialties, including bariatric, general, gynecology, orthopedics, otolaryngology, and podiatry. Our center is Joint Commission accredited and...

About the Job">We are hiring a Call Center Supervisor/Team Lead to work at a site located in Colorado Springs, CO. As a Team Lead/Supervisor, you will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes.

Company OverviewGainwell Technologies LLC is a leading provider of innovative solutions for the healthcare industry.Job Description:We are seeking a highly motivated Call Center Representative to manage inbound calls from providers regarding Credentialing Verification Organization and Provider Enrollment inquiries.The ideal candidate will have excellent...

About the RoleFamily Support Center is seeking a skilled Clinical Psychologist to join our team. This position will involve providing mental health assessment and diagnosis services for children and adolescents.The ideal candidate will have a Doctorate degree in Counseling, Social Work or a related Behavioral Health field (PhD or PsyD) and be registered as a...

About the JobWe are seeking a seasoned healthcare professional to join our team as an Ambulatory Surgical Center Operations Director. In this critical leadership role, you will oversee the daily operations of our Ambulatory Surgical Center, ensuring that all patients receive high-quality care and services.About the RoleThis position requires strong...

About the RoleThe Nurse Manager will be responsible for overseeing the daily operations of our vascular access center. This includes ensuring compliance with regulatory requirements, managing medications, and coordinating with physicians and other healthcare professionals.

About Systems Integration, Inc.SII is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.

At Guitar Center, we're passionate about providing our customers with exceptional service and support for all their music needs. As a key member of our team, you'll play a crucial role in helping us achieve this goal by delivering top-notch repair services for customer-owned instruments.About UsGuitar Center is a leading music retailer that offers a wide...

Job SummaryThe Call Center Supervisor/Team Lead will oversee the daily operations of a contact center team, ensuring adequate staffing levels are met based on projected and actual call volumes. This includes ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy,...

Job DescriptionWe are seeking a skilled and dedicated speech therapist to join our team at Springs Village Care Center. The successful candidate will have a Master's degree in speech therapy or speech-language pathology and relevant licensure and certification.The speech therapist's responsibilities include performing patient assessments, developing...

Company Overview:We are a leading provider of cloud contact center solutions. Our team of experts has delivered over 500 successful projects, and we have been recognized as one of the top certified implementation partners by NICE. We pride ourselves on our innovative approach, customer-centric focus, and commitment to excellence.Job Description:We are...

Job OverviewSaratoga Medical Center is a reputable medical staffing firm with extensive experience in successful placements. With over 30 years of expertise, we understand the needs of medical professionals and clients alike.

About the OpportunityWe are seeking a Child Development Center Receptionist to join our team at Community Partnership for Child Development. In this role, you will be the first point of contact for families and community members, providing exceptional customer service and support.

Job OverviewWe are seeking a highly skilled and enthusiastic Fitness Desk Concierge to join our team at the Garden of the Gods Resort and Club. As a Fitness Desk Concierge, you will be the first point of contact for our guests and members, providing exceptional service and ensuring that every interaction is positive, enjoyable, and memorable.Key...

Overview">Systems Integration, Inc. is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.