Cloud Contact Center Developer

3 weeks ago


Colorado Springs, Colorado, United States Eventus Solutions Group Full time

Job Overview

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We are seeking a skilled Cloud Contact Center Developer to join our team at Eventus Solutions Group. This role involves designing, developing, and testing cloud-based contact center platforms, specifically NICE Cxone. The ideal candidate will have 5-8 years of experience in IVR and ACD development, as well as expertise in CXone Studio scripting.

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Key Responsibilities

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  • Design and develop cloud-based contact center solutions using NICE Cxone technology.
  • Collaborate with cross-functional teams to ensure seamless integration with CRM systems.
  • Mentor junior engineers and contribute to the onboarding process.
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Requirements

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  • Bachelor's degree in Computer Science, IT, or Engineering.
  • 5-8 years of experience in IVR and ACD development.
  • 4+ years of CXone Studio scripting experience.
  • CRM integration experience.
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Compensation and Benefits

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We offer a competitive salary range of $100,000 - $150,000 per year, depending on experience and qualifications. Additionally, employees enjoy a comprehensive benefits package, including health insurance, 401(k), and paid time off. Our company values diversity and inclusion, and we strive to create a welcoming environment for all employees.

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About Us

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Eventus Solutions Group is a fast-growing company that has landed on the INC 500 list of the nation's fastest-growing private companies. We pride ourselves on our entrepreneurial spirit, collaborative environment, and commitment to innovation. As an employee, you can expect opportunities for professional growth, competitive compensation, and a fun and engaging work culture.



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