Front Desk Associate

6 days ago


Erie, Pennsylvania, United States YMCA of Greater Erie Full time
About the Role

The YMCA of Greater Erie is seeking a highly skilled and customer-focused individual to fill the position of Welcome Desk Representative at our Glenwood location.

Key Responsibilities
  • Greet and assist members and guests, ensuring a positive and enriching experience for all involved.
  • Enroll new members, provide facility tours, and educate them on the mission, volunteer opportunities, and financial assistance offered by the YMCA.
  • Communicate with members on programs available and maintain a strong rapport with the community.
  • Balance daily work, maintain a clean and organized welcome desk, and ensure compliance with YMCA standards and government regulations.
  • Participate in YMCA family events and program activities.
Requirements
  • At least 18 years of age
  • High school diploma or equivalent
  • Demonstrated skills in customer service, public relations, communication, and organization
  • Computer knowledge and data entry skills
  • General knowledge of cash handling procedures and basic math skills
  • Ability to pass a background check and pre-employment drug screening
Work Schedule

This part-time position typically requires 10-25 hours of work per week.



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