Receptionist for Healthcare Services

2 weeks ago


Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time

Job Title: Front Desk Associate

J. L. Nick & Associates, Inc. is seeking a dedicated Front Desk Associate to join our dynamic team. Our organization is committed to fostering a workplace that values Flexible, Ethical, Positive Communicators, Culturally Competent, Productive, and Team-Oriented individuals. Below are the key details regarding this position:


Key Responsibilities:
  • Greet and assist all patients and visitors upon their arrival.
  • Handle incoming calls, take messages, and provide assistance with inquiries.
  • Facilitate patient check-ins, verify their information, and process co-payments.
  • Coordinate appointment scheduling and liaise with clinical staff for urgent matters.
  • Request and transmit medical records as necessary.
  • Provide interpreting assistance for patients who speak multiple languages.
Safety Protocols:
  • Comply with safety regulations and maintain patient confidentiality at all times.
Core Values:
  • Deliver high-quality healthcare service during every patient interaction.
  • Uphold respect and dignity for all colleagues and individuals.
Qualifications:
A high school diploma or GED is required. Candidates should possess strong office skills and computer proficiency. A willingness to learn new tasks is essential. Previous experience in a healthcare setting is preferred but not essential. The ability to thrive in a diverse work environment is crucial.

Language Proficiency:
Fluency in English is mandatory; knowledge of additional languages is a plus.

Physical Requirements:
Standard office duties with occasional lifting of items up to 30 pounds.

Work Environment:
Indoor, climate-controlled office with potential exposure to medical hazards.

If you meet the qualifications and are interested in this opportunity, we encourage you to submit your resume.

J. L. Nick & Associates, Inc. is an equal opportunity employer that promotes diversity and inclusion.

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