Customer Service Representative
7 days ago
We are seeking a highly organized and customer-focused Front Desk Coordinator to provide exceptional support to our team at Highmark Health. As a key member of our front office team, you will be responsible for ensuring a positive and efficient experience for our patients, visitors, and staff.
Key Responsibilities- Telephone Support: Answer and direct phone calls, take messages, and schedule appointments in a timely and professional manner.
- Front Desk Operations: Greet visitors, direct them to their destinations, and provide information about our facility and services.
- Administrative Tasks: Perform various administrative duties, including filing, maintaining records, and transmitting information.
- Mail and Package Management: Collect, sort, distribute, and prepare incoming and outgoing mail and packages.
- Information Provision: Provide information about our establishment, including the location of departments or offices, employees, and services offered.
- Education: High school diploma or equivalent required; related experience and/or training preferred.
- Skills: Excellent customer service and organizational skills; ability to work in a fast-paced environment.
- Experience: 0-1 year of experience in a similar role.
- Computer Skills: Familiarity with various computer software programs.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
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