Front Desk Operations Manager

6 days ago


Erie, Pennsylvania, United States White Lodging Full time

White Lodging is a leading hospitality company that develops and operates a portfolio of premium-brand hotels, rooftop bars, and restaurants in top cities across the country.

We're passionate about creating exceptional experiences for our guests, and we're looking for a talented individual to join our team as a Front Desk Manager. As a key member of our operations team, you will be responsible for delivering outstanding customer service, managing front desk operations, and ensuring seamless guest experiences.

Key Responsibilities:

  • Lead and manage front desk operations to ensure exceptional guest service and high-quality customer experiences.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with hotel staff to ensure seamless communication and coordination of guest services.
  • Monitor and analyze guest feedback to identify areas for improvement and implement changes.
  • Stay up-to-date with industry trends and best practices to continuously improve operations and services.

Requirements:

  • Proven experience in hospitality operations, preferably in a front desk or customer service role.
  • Excellent communication and leadership skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Join our team of hospitality professionals and help us deliver exceptional experiences for our guests



  • Erie, Pennsylvania, United States White Lodging Full time

    **About the Role**White Lodging is seeking a highly skilled and experienced Front Desk Manager to join our team. As a Front Desk Manager, you will be responsible for leading the Front Office department and ensuring that our guests receive exceptional service.**Key Responsibilities**Lead and manage the Front Office team, providing guidance and coaching to...


  • Erie, Pennsylvania, United States Fairfield Inn Erie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Erie. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Guest Service: Greet and welcome guests, respond to...


  • Erie, Pennsylvania, United States Highmark Full time

    Job Summary: We are seeking a highly skilled and customer-focused Receptionist to join our team at Highmark. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our clients and visitors.Key Responsibilities:Provide front desk support and greet visitors in a professional and...


  • Erie, Pennsylvania, United States YMCA of Greater Erie Full time

    About the RoleThe YMCA of Greater Erie is seeking a highly skilled and enthusiastic Front Desk Associate to join our team at the Glenwood YMCA location. As a key member of our staff, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and enriching experience for all.Key ResponsibilitiesGreets and...


  • Erie, Pennsylvania, United States YMCA of Greater Erie Full time

    About the RoleThe YMCA of Greater Erie is seeking a highly skilled and enthusiastic Front Desk Associate to join our team at the Glenwood YMCA location. As a key member of our staff, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and enriching experience for all.Key ResponsibilitiesGreet and...


  • Erie, Pennsylvania, United States Tax Strategies Preparation Full time

    **Job Summary**Tax Strategies Preparation is seeking a highly organized and customer service-oriented professional to fill the role of Front Desk Admin during tax season. This is a seasonal position with flexible hours, offering the opportunity to work up to 70 hours per week.**Key Responsibilities:**Greet clients and visitors with a friendly and...


  • Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at J. L. Nick & Associates, Inc. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAdministrative SupportProvide exceptional customer...


  • Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at J. L. Nick & Associates, Inc. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAdministrative Duties:Greet patients and visitors, and...


  • Erie, Pennsylvania, United States Homewood Suites Erie Full time

    Job SummaryThe Assistant General Manager is a key member of the hotel management team, responsible for ensuring the smooth operation of the hotel and delivering exceptional guest experiences. This role requires a strong leader who can motivate and develop a team of employees to achieve high levels of customer satisfaction and revenue growth.Key...


  • Erie, Pennsylvania, United States YMCA of Greater Erie Full time

    About the RoleThe YMCA of Greater Erie is seeking a highly skilled and customer-focused individual to fill the position of Welcome Desk Representative at our Glenwood location.Key ResponsibilitiesGreet and assist members and guests, ensuring a positive and enriching experience for all involved.Enroll new members, provide facility tours, and educate them on...

  • Restaurant Manager

    4 days ago


    Erie, Pennsylvania, United States Perkins Restaurant & Bakery - JDK Management Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Perkins Restaurant & Bakery. As a Restaurant Manager, you will be responsible for overseeing the front-of-house operations, ensuring great food and service is delivered to our guests, and managing all front-of-house employees.Key ResponsibilitiesDrive Sales...


  • Erie, Pennsylvania, United States White Lodging Full time

    White Lodging is a leading hospitality company that develops and operates a portfolio of premium-brand hotels, rooftop bars, and restaurants in top cities across the country. We're passionate about creating exceptional experiences for our guests, and we're looking for a talented individual to join our team as a Front Desk Manager. As a key member of our...


  • Erie, Pennsylvania, United States Career Concepts Full time

    Job SummaryCareer Concepts is seeking a reliable and detail-oriented individual to fill the role of Receptionist/Mail Room Associate. As a key member of our team, you will be responsible for providing exceptional customer service, managing incoming and outgoing mail, and maintaining a professional and friendly demeanor.Key ResponsibilitiesCustomer Service:...


  • Erie, Pennsylvania, United States Highmark Health Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Coordinator to provide exceptional support to our team at Highmark Health. As a key member of our front office team, you will be responsible for ensuring a positive and efficient experience for our patients, visitors, and staff.Key ResponsibilitiesTelephone Support: Answer and...


  • Erie, Pennsylvania, United States National Fuel Corporation Full time

    About National Fuel CorporationNational Fuel Corporation is a leading energy company that values its employees and the communities it serves. We are committed to delivering exceptional support and ensuring seamless technology operations.Job SummaryWe are seeking an experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the...


  • Erie, Pennsylvania, United States Erie Events Full time

    Job SummaryThe Housekeeping Manager is responsible for the overall cleanliness and maintenance of Erie Insurance Arena and its grounds. This position involves supervising part-time housekeeping staff, promoting a safe environment, and ensuring quality service to achieve maximum guest satisfaction.Key ResponsibilitiesSupervise and Coordinate Cleaning...


  • Erie, Pennsylvania, United States Highmark Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at Highmark. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our clients and visitors.Key Responsibilities:Front Desk Support: Provide a warm and welcoming experience for all visitors,...


  • Erie, Pennsylvania, United States Highmark Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at Highmark. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our clients and visitors.Key Responsibilities:Front Desk Support: Provide a warm and welcoming experience for all visitors,...

  • Operations Manager

    2 weeks ago


    Erie, Pennsylvania, United States Domino's Pizza LLC Full time

    Company OverviewPosition Overview Operations Manager As the Operations Manager, you will oversee all activities during your shift. This encompasses managing costs, overseeing inventory, handling cash flow, and fostering customer relationships. You are expected to set a positive example and adhere to all policies and procedures consistently, while encouraging...

  • Operations Manager

    6 days ago


    Erie, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Summary:As a General Manager at Domino's Pizza LLC, you will be responsible for overseeing the daily operations of our store, ensuring that we deliver exceptional customer service and high-quality products. This is a leadership role that requires strong management skills, attention to detail, and a passion for excellence.Key Responsibilities:Lead Team...