Customer Experience Specialist

6 hours ago


Madison, Wisconsin, United States Ian's Pizza Full time
About Ian's Pizza
Ian's Pizza is a locally-owned pizzeria located in the heart of Madison. We're passionate about serving our community with delicious, hand-tossed pizzas made from the finest local ingredients. Our menu features a range of classic and creative combinations, as well as vegetarian and gluten-free options.

Job Description
We're seeking a skilled Front-of-house Team Member to join our team in Madison. As a key member of our front-of-house team, you'll be responsible for delivering an outstanding customer experience while maintaining a clean and organized environment. Your duties will include greeting customers, taking orders, operating the cash register, and handling phone calls and online orders. If you have a passion for delivering top-notch service and working in a fast-paced environment, we'd love to hear from you

Your Responsibilities
* Provide exceptional customer service, ensuring a warm and welcoming atmosphere for all guests
* Operate the cash register accurately and efficiently, handling cash and credit transactions with precision
* Maintain a clean and organized workspace, adhering to health and safety regulations
* Collaborate with colleagues to achieve team goals and objectives

What We Offer
* A competitive hourly wage: $16/hour (guaranteed minimum)
* Opportunities for career growth and professional development
* Comprehensive benefits package, including health, dental, and vision insurance
* Paid time off and sick leave accrual starting day one

Why Choose Ian's Pizza?
At Ian's Pizza, we're committed to creating a positive and inclusive work environment where our employees feel valued and supported. We offer a range of benefits and opportunities for growth and development, making us an ideal choice for those looking to build a rewarding career in the food industry.

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