Sales Team Member

3 days ago


Madison, Wisconsin, United States Urban Outfitters Full time
Customer Experience Specialist Job at Urban Outfitters

Are you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and a knack for building strong relationships?

We're looking for a highly motivated and charismatic Customer Experience Specialist to join our team in Madison, Wisconsin. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and promoting brand loyalty.

Responsibilities:

  1. Provide exceptional customer service by greeting customers warmly, answering questions, and offering personalized recommendations
  2. Contribute to the store's sales performance by consistently meeting or exceeding sales targets and identifying opportunities to upsell and cross-sell products
  3. Maintain a thorough knowledge of our product offerings, promotions, and services
  4. Collaborate with the store team to achieve sales goals, maintain visual merchandising standards, and ensure seamless omni-channel shopping experiences

Requirements:

  • Prior retail sales experience and excellent communication skills
  • A passion for delivering exceptional customer experiences
  • The ability to work flexible hours, including nights, weekends, and holidays

Salary Information: The estimated annual salary for this position is between $22,400 and $25,000, based on a 40-hour workweek and hourly pay rate of $10.61 to $12.00 per hour.



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