Retail Business Development Leader
1 week ago
We are seeking a highly skilled Retail Business Development Leader to join our team at Airtron Heating & Air Conditioning - Austin. This key role involves leading the development of our Retail business, driving sales growth, and ensuring customer satisfaction.
Estimated Annual Salary: $100,000 - $140,000The ideal candidate will possess 10+ years' experience in the HVAC industry, with 5+ years' experience leading a sales team. Strong leadership, communication, and analytical skills are essential for success in this role.
About the Role:
- Develops and implements strategies to drive sales growth and customer satisfaction
- Leads and develops the retail sales, service and customer service team
- Creates and reviews service and financial KPI's for the Retail business
- Provides leadership, training and coaching to ensure optimal performance of the Retail team
- Ensures compliance with safety standards and promotes a safety culture
- Provides regular performance updates to senior management
- Meets or exceeds gross profit and consumer budgets
- Ensures accurate invoicing and recording of financial data
- Develops and implements training programs for the Retail team
- Ensures high-quality workmanship and customer satisfaction
- Monitors and controls inventory and assets
- Recruits and hires new team members, maintaining adequate staffing levels
- Improves processes and operations continuously
Requirements:
- High school diploma or GED equivalent; experience may be substituted for education
- 10+ HVAC or related industry experience
- 5+ years' experience leading a team
- 5+ years' experience driving successful sales teams
- Strong leadership and communication skills
- Financial acumen
- Computer competency is required, including experience with Microsoft Excel, Word, and Outlook
- Familiarity with ERP, customer service or related computer software
- Knowledge or aptitude to understand HVAC systems and processes
- Excellent verbal and written communication skills.
- Valid driver's license required.
- Ability to work overtime with little notice; weekends hours may occasionally be required.
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