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Front Desk Coordinator

2 months ago

Mesa, Arizona, United States Elite Pain and Spine Institute Full time
Job Title: Front Desk/New Patient Coordinator

We are seeking a highly organized and detail-oriented Front Desk/New Patient Coordinator to join our team at the Elite Pain and Spine Institute.

Job Summary:

The Front Desk/New Patient Coordinator will be responsible for coordinating new patient referrals, scheduling appointments, and working with the Marketing team to track referrals. This role requires excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Pull new patient referrals from our website and contact patients to schedule appointments.
  • Work with the Marketing team to track referrals and analyze data to improve our marketing efforts.
  • Answer phone calls and respond to emails in a timely and professional manner.
  • Verify patient benefits and ensure accurate scheduling.
  • Maintain accurate records and reports as needed.
Requirements:
  • Medical office experience, preferably in a high-volume setting.
  • Knowledge of medical terminology and EMR systems.
  • Experience with HIPAA compliance and patient confidentiality.
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
Preferred Qualifications:
  • Spanish language proficiency.
  • Experience with scheduling software and systems.
Work Schedule:

Monday - Thursday: 7:00am - 4:00pm

Friday: 7:00am - 12:00pm

We offer a competitive salary and benefits package to the right candidate. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application today.