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Outside Parts Sales Representative

1 month ago


Piscataway, New Jersey, United States Atlantic Dda Llc Full time
Job Summary

We are seeking a highly motivated and experienced Outside Parts and Service Sales Representative to join our team at Atlantic Dda Llc. As a key member of our sales team, you will be responsible for growing our parts and service business by identifying and developing new business opportunities through existing accounts and prospective new accounts.

Key Responsibilities
  • Establish and Maintain Customer Relationships: Develop and maintain strong relationships with new and current customers to ensure their needs are met and exceeded.
  • Introduce New Products and Services: Introduce new products or services to local trucking, coach, delivery, emergency, and construction fleets to increase revenue and market share.
  • Develop Product Knowledge: Develop and maintain a working knowledge of products and services offered to effectively communicate their value to customers.
  • Identify New Business Opportunities: Actively seek and identify new customers through cold calling in the assigned territory to expand our customer base.
  • Utilize CRM: Maintain customer contact information and communications utilizing our Company's CRM to ensure accurate and up-to-date customer data.
  • Analyze Customer Needs: Analyze customer needs and determine how our company's products and services can best be utilized to meet their requirements.
  • Prioritize Sales Activities: Prioritize and organize sales call activities to maximize productivity and efficiency.
  • Review Sales Activities: Review sales activities, opportunities, and objectives with internal departments to ensure alignment and progress.
  • Timely Completion of Daily Logs: Timely completion and submission of daily customer visit logs to ensure accurate record-keeping.
  • Assist with Customer Issues: Assist with customer parts returns, warranty support, service issues, and disputes as needed to ensure customer satisfaction.
Qualifications
  • Valid Driver's License: Possess a valid driver's license and a clean driving record.
  • Product Knowledge: Working knowledge of trucks, diesel engines, HD transmission, and driveline is preferred but not required.
  • Customer Service Skills: Good customer service, communication, telephone, and organizational skills are essential for success in this role.
  • Self-Motivation: Be a self-motivated, dependable, and driven individual who can work independently with minimal supervision.
  • Relationship Building: Ability to effectively build relationships with customers and co-workers to achieve sales goals.
Education and Experience
  • High School Diploma or Equivalent: Possess a high school diploma or equivalent, and experience in the heavy-duty truck parts or service industry is preferred but not required.
Computer Skills

Proficient in Microsoft Office applications (Word, Excel, Outlook) and prior experience with Salesforce is a plus.

Other Requirements

Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.

Benefits

We offer a comprehensive benefits package, including company-provided Medical, Dental, Vision, Paid Vacation and Sick Time, Paid Holidays, Flex Spending account, Life Insurance, Disability Insurance, Employee Assistance Program, and 401K with 3% company match.

Compensation

Salary along with Commission, Mileage Reimbursement, and Car Allowance.