Hospitality Service Representative

2 weeks ago


Champaign, Illinois, United States Drury Hotels Full time
Job Overview

Compensation is $16.50 per hour with a schedule from 7 a.m. to 3 p.m. Opportunities for quarterly bonuses and a raise after 90 days. We offer comprehensive benefits for you and your family. Open availability is preferred.

Join Drury Hotels:

At Drury Hotels, we believe that finding a job is just the first step; discovering a place where you truly belong is what counts. Your contributions make a significant impact on our guests and team members alike. There’s a spot for you here, both now and in the future.

What We Offer:

  • Incentives: Quarterly bonuses up to $3200 annually based on hotel performance.
  • Work-Life Balance: Flexible scheduling, paid time off, hotel discounts, and complimentary room nights.
  • Career Advancement: Opportunities for mentorship, cross-training, development plans, and management training, with over 200 internal promotions this year.
  • Health Benefits: Comprehensive medical, dental, vision, prescription, life, and disability insurance, along with a Team Member Assistance Program.
  • Retirement Savings: Company-matched 401(k) plan.
  • Award Recognition: Proudly ranked among Forbes' Best Midsize Employers (2023).

Your Responsibilities:

As a welcoming and supportive presence at our hotel, you will:

  • Provide friendly and efficient assistance to guests as they arrive and depart.
  • Ensure that all guests have positive experiences through exceptional service.
  • Perform front desk duties, including guest check-ins and check-outs, promoting hotel programs, maintaining guest records, handling cash, monitoring guest satisfaction, and resolving issues.
  • Assist with breakfast and evening Kickback service, which may involve food preparation, setup, guest service, and cleanup.
  • Uphold a high standard of integrity and hospitality, promoting the Drury culture to both guests and colleagues.
  • Deliver outstanding guest experiences with a friendly and helpful demeanor.

Your Qualifications:

We are looking for individuals who are:

  • Warm and approachable in their interactions with the public.
  • Detail-oriented and capable of managing multiple tasks simultaneously.
  • Experienced in handling cash and using office equipment in daily operations.
  • Proficient in English, both written and verbal.
  • Willing to work independently as scheduled.

Join Us: At Drury Hotels, we value your unique personality and can-do attitude. Together, we can create memorable experiences for our guests.



  • Champaign, Illinois, United States Oak View Group Full time

    Job SummaryThe Concession Stand Attendant plays a vital role in ensuring a seamless experience for our guests at Oak View Group venues. As a key member of our hospitality team, you will be responsible for preparing and staging food and beverage items, maintaining a clean and organized workspace, and providing exceptional customer service.Key...


  • Champaign, Illinois, United States Ecolab Full time

    About the RoleEcolab is seeking a skilled Territory Service and Sales Representative to join our team. As a key member of our Institutional team, you will play a critical role in delivering exceptional service and sales support to our customers in the hospitality, foodservice, long-term care, and other industries.Key ResponsibilitiesConduct preventative and...


  • Champaign, Illinois, United States Rural King Supply Full time

    About UsRural King Supply is a leading farm and home store that strives to create a positive and rewarding work environment for our associates. We offer opportunities for growth, competitive benefits, and a people-first approach to ensure our team members feel valued and supported.Our MissionWe aim to provide an exceptional experience and service to our...


  • Champaign, Illinois, United States Road Ranger Full time

    Customer Service Representative Opportunity at Road RangerAbout the RoleWe are seeking a friendly and reliable Customer Service Representative to join our team at Road Ranger. As a Customer Service Representative, you will be the face of our company, providing fast and friendly customer service, operating our point-of-sale systems, safeguarding cash and...


  • Champaign, Illinois, United States Carle Health Full time

    Job SummaryCarle Health is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and resolving customer complaints in a professional and courteous manner.Key ResponsibilitiesCustomer Service:...


  • Champaign, Illinois, United States Road Ranger Full time

    Job Summary:We are seeking a friendly and reliable Customer Service Representative to join our team at Road Ranger. As a Customer Service Representative, you will be the face of our company, providing fast and friendly customer service, operating our point-of-sale systems, safeguarding cash and inventory, stocking merchandise, and helping to maintain the...


  • Champaign, Illinois, United States Carle Health Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Carle Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Interact with customers to provide information and resolve complaints in a timely and...


  • Champaign, Illinois, United States Carle Health Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Carle Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.Key Responsibilities:Interact with customers to provide information and...


  • Champaign, Illinois, United States Express Employment Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Express Employment. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesRespond to Customer Inquiries: Handle customer calls, emails, and chats in a professional...


  • Champaign, Illinois, United States CEFCU Full time

    Job SummaryCEFCU is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our financial services team, you will be responsible for providing exceptional service to our members, answering their questions, and helping them achieve their financial goals.Key ResponsibilitiesMember Service: Provide...


  • Champaign, Illinois, United States State of Illinois Full time

    About the JobThe Illinois Department of Employment Security (IDES) is seeking a highly organized and professional individual to serve as a Program Representative.This role provides an excellent opportunity for someone with a strong knowledge of federal and state laws pertaining to employment and Unemployment Insurance (UI) eligibility.The ideal candidate...


  • Champaign, Illinois, United States Brightree Full time

    About BrightreeBrightree is a leading provider of innovative technology solutions and services for the post-acute care industry. Our mission is to help organizations streamline processes, improve efficiency, and increase profitability.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...


  • Champaign, Illinois, United States Rosecrance Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Clerk at Rosecrance. As a key member of our administrative team, you will be responsible for providing exceptional customer service, maintaining a well-organized office environment, and supporting the clinical staff with various administrative...


  • Champaign, Illinois, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring the smooth operation of our pheresis process, providing exceptional customer service to donors, and maintaining a clean and efficient work environment.Key...


  • Champaign, Illinois, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide attentive and courteous service to all guests, ensuring...


  • Champaign, Illinois, United States WillowCress™ Full time

    Overview: The Customer Service Bank Representative embodies a professional demeanor at WillowCress™ while assisting clients. This role necessitates a personable character, a solid understanding of banking products, and proficiency in all aspects of banking transactions. The position demands sound judgment with minimal oversight and the capacity to perform...


  • Champaign, Illinois, United States CEFCU Full time

    Job SummaryWe are seeking a highly skilled and motivated Member Service Representative to join our team at CEFCU. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key ResponsibilitiesMember Service:...


  • Champaign, Illinois, United States Carle Health Full time

    **Job Summary:**The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are...


  • Champaign, Illinois, United States Mach 1 Stores Full time

    Mach 1 Stores is on the lookout for an Entry-Level Customer Service Associate to enhance their customer engagement.Company Overview:Renowned for its welcoming staff, well-organized inventory, and cleanliness, Mach 1 Stores stands out as a leading convenience store.Offers competitive compensation, excellent benefits, and a supportive work atmosphere that...


  • Champaign, Illinois, United States Mach 1 Stores Full time

    Mach 1 Stores is currently in search of an Entry-Level Customer Service Associate to enhance their customer engagement.Company Overview:Mach 1 Stores is recognized for its welcoming personnel, well-organized inventory, and high standards of cleanliness, making it a favored convenience store.The company provides competitive salaries, excellent benefits, and...