Hospitality Services Representative

2 months ago


Champaign, Illinois, United States Oak View Group Full time
Job Summary

The Concession Stand Attendant plays a vital role in ensuring a seamless experience for our guests at Oak View Group venues. As a key member of our hospitality team, you will be responsible for preparing and staging food and beverage items, maintaining a clean and organized workspace, and providing exceptional customer service.

Key Responsibilities
  • Food and Beverage Preparation: Assist in the preparation and staging of all food and beverage items within assigned locations, ensuring quality of food presentation.
  • Customer Service: Interact with guests, respond to customer requests or concerns, and provide assistance in all transactions at self-checkout areas.
  • Inventory Management: Maintain stock and supply levels, communicating with management of low stock items.
  • Sanitation and Safety: Maintain sanitation, health, and safety standards in work areas, including disposal of garbage and cleaning dishes.
  • Alcoholic Beverage Service: Serve beverages to guests, including alcoholic beverages responsibly, and verify minimum age requirement for purchase.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Age: Must be 16 or over.
  • Experience: Three or more months of experience in the food service industry preferred.
  • Skills: Excellent interpersonal skills, a friendly and positive attitude, and previous experience working with point-of-sale systems or computers.

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