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Customer Service Representative

2 months ago


Champaign, Illinois, United States Mach 1 Stores Full time

Mach 1 Stores is currently in search of an Entry-Level Customer Service Associate to enhance their customer engagement.

Company Overview:

  • Mach 1 Stores is recognized for its welcoming personnel, well-organized inventory, and high standards of cleanliness, making it a favored convenience store.
  • The company provides competitive salaries, excellent benefits, and various perks, fostering a supportive work atmosphere that emphasizes training, teamwork, and open communication.

Position Summary:

As an Entry-Level Customer Service Associate, you will represent the convenience store, delivering outstanding service to every customer who visits.

  • Shifts available include morning, evening, and overnight.
  • Starting hourly wage is $15.00, with holiday pay at double time.
  • Benefits encompass health coverage, paid time off, shift differentials, a 401(k) plan, and employee discounts.
  • Comprehensive training alongside the manager will be provided to ensure your success in the role.

Key Responsibilities:

  • Assist customers with their purchases and address their needs effectively.
  • Adhere to company safety and operational protocols.
  • Maintain stock levels, organize merchandise, and ensure a tidy retail space.
  • Carry out additional duties as assigned by the store manager.
  • Engage with a diverse customer base on a daily basis.

Required Qualifications:

  • Must be at least 21 years old.
  • Ability to pass a background screening.
  • Physical capability to lift items as needed.
  • Experience in cash handling and cashiering is preferred.
  • Availability to work weekends and holidays.
  • Prior experience in a cashier or convenience store role is advantageous.

If you are interested in starting your career as an Entry-Level Customer Service Associate at Mach 1 Stores, consider applying through their straightforward application process.