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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Carle Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.
Key Responsibilities:
- Interact with customers to provide information and resolve complaints in a timely and professional manner.
- Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Stay up-to-date on product and service offerings to provide accurate information to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and conflict resolution skills.
- High school diploma or equivalent required.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.