Customer Service Ambassador

1 week ago


Broomall, Pennsylvania, United States PeopleShare Inc Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at PeopleShare Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and building strong relationships.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Account Management: Build and maintain strong relationships with clients, understanding their needs and preferences.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Identify and resolve customer complaints, providing solutions that meet their needs.
Requirements
  • Experience: Minimum of 2 years in a customer-facing role, preferably in a call center or customer service environment.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Technical: Proficient in Microsoft Word and Excel, with data entry skills and the ability to multitask.
What We Offer
  • Competitive Pay: $18-19 per hour.
  • Benefits: Healthcare benefits after 30 days.
  • Opportunities for Growth: Room to grow within the company.


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