Service Coordination Specialist

2 weeks ago


Broomall, Pennsylvania, United States WM Henderson Plumbing, Heating, and Cooling Full time
Job Overview

WM Henderson, a leading and innovative company in the HVAC and Plumbing sector, is expanding its operations. We are on the lookout for a dedicated Service Coordination Specialist to enhance our team at our Broomall, PA location.


Compensation Begins at $18/hour

Shifts Available:

  • 7 am - 3 pm, Monday through Wednesday, and Saturday & Sunday

Key Qualifications for Success:

  • A minimum of two years of experience in an office or customer service role (including retail, hospitality, dispatch, etc.).
  • Exceptional interpersonal abilities to engage effectively with diverse customers.
  • A strong commitment to customer service excellence.
  • Capability to proactively plan and organize work schedules.
  • Ability to think critically and provide tailored information to customers regarding their specific service needs.
  • Team-oriented mindset with a collaborative spirit.
  • Proficient computer skills, particularly in Microsoft Office, and a willingness to learn customer service management and scheduling/dispatch software.
  • Successful completion of pre-employment background checks and drug screenings.

What Sets Us Apart:

  • A range of family-oriented benefits
  • Comprehensive medical coverage
  • Dental insurance options
  • Vision discount programs
  • Prescription medication coverage
  • Company-provided life insurance
  • Paid time off for vacations
  • Paid holidays
  • 401(k) retirement plan with employer matching
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