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Production Manager for Audio-Visual Services

2 months ago


Broomall, Pennsylvania, United States Visual Sound Full time
About the Position

Visual Sound is seeking a highly skilled and experienced professional to lead our Events Production & Staging team as the Director of Live Event Operations. This is a full-time position that requires a strong background in audio-visual services, event management, and team leadership.

Key Responsibilities
  • Oversee the daily operations of the Events Production & Staging team, ensuring seamless execution of events from start to finish.
  • Manage, supervise, schedule, train, and evaluate staff to ensure the highest level of client service and satisfaction.
  • Be present and visible at events, ensuring that all audio-visual components are implemented to meet the demands of the event and the client's expectations.
  • Communicate closely with event planners, clients, technicians, and facility managers to ensure that all audio-visual components are implemented to meet the demands of the event and the client's expectations.
  • Perform site visits with customers and/or event planners to determine their individual standards for onsite productions as it relates to audio visual technician support.
  • Work with customers prior to, the day of, and during events to ensure the proper staffing and make real-time adjustments as necessary.
  • Be prepared to be a contingency technician on an exceptional basis, which may include assisting with room configuration, setup, and tear down of audio-visual equipment, as well as physical configuration, lifting, and connecting and interfacing all audio-visual equipment.
  • Work with third-party vendors and union labor sources to ensure optimum outside labor sourcing (cost, skill level, flexibility, availability, etc.) as required.
Requirements
  • Bachelor's degree or 5+ years of equal job experience.
  • 3+ years of supervisory experience with direct reports, with full responsibility for performance management and growth.
  • Knowledge of information technology systems, network infrastructure, and operations.
  • Proficient with Microsoft programs - Word, Excel, PowerPoint, and Visio.
  • Knowledgeable of industry-standard A/V technologies, best practices, and service programs.
  • Ability to climb a ladder.
  • Ability to lift 50 pounds.
  • Ability to have a full range of motion and dexterity.
  • Ability to have a clean driving record and safely operate company vehicles.
  • Ability to have a flexible schedule, including nights, mornings, weekends, weekdays, and holidays.
  • Ability to effectively and professionally handle stressful situations.
  • Demonstrated leadership ability.
  • Able to effectively plan ahead.
  • Strong team player orientation.
  • Strong customer focus.