Customer Service Representative

3 weeks ago


West Lake Hills, Texas, United States H-E-B Full time
Customer Service Specialist Job Description

H-E-B is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a well-stocked and organized store environment, and supporting the overall success of our store.

Key Responsibilities:
  • Customer Service: Provide superior customer service, answering customer questions, and assisting with product selections.
  • Stocking and Merchandising: Stock and rotate products, maintain department standards, and ensure a visually appealing store environment.
  • Inventory Control: Assist with inventory control, loading, unloading, and moving product as needed.
  • Store Maintenance: Organize, clean, and prepare the back area for the night crew and incoming trucks.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1+ year of retail experience preferred.
  • Skills: Strong customer service skills, reading and writing skills, planning and organizing skills, and communication and interpersonal skills.
Working Conditions:

This role requires the ability to function in a fast-paced retail environment, with frequent standing, walking, and reaching. Occasional exposure to cold, loud noise, and wet conditions may be required.

H-E-B is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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