Customer Service Representative

2 hours ago


Lake Jackson, Texas, United States Ayvaz Pizza, LLC Full time

About the Role:

Ayvaz Pizza, LLC is seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional guest service and support, while working closely with our Restaurant Managers and other Team Members to maintain operational standards and procedures.

Key Responsibilities:

  • Provide friendly and personalized service to guests, ensuring a positive dining experience.
  • Operate cash register or point of sale devices, as needed, and use value-added suggestive-selling techniques to generate additional sales opportunities.
  • Communicate effectively with customers, peers, and managers, maintaining a positive and professional demeanor.
  • Verify the accuracy of guests' orders and prepare and package food and drink products.
  • Clean kitchen area, counters, food preparation areas, and utensils, as well as dining room, restrooms, and exterior grounds.
  • Maintain Health and Safety standards in work areas and unload and stock inventory items as needed.
  • Perform duties at multiple workstations and maintain a flexible schedule, including opening and closing shifts.
  • Follow uniform and grooming standards and policies, and work with management to resolve issues that may arise in the restaurant.
  • Learns team effectiveness skills and works with others to achieve team goals.

Requirements:

  • Ability to work well in a fast-paced environment and under pressure.
  • Dependable and reliable, with good written, math, and interpersonal skills.
  • Reliable transportation and minimum age of 16 years (18 years old for opening and closing shifts).
  • Possess all documents and permits required by state and federal law, and flexible work availability.
  • Results-oriented and customer-focused, with previous customer service work experience helpful.

Perks and Benefits:

  • A discount program with discounts on various products and services.
  • A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit.
  • A wellness program, where earning points for achieving step goals can be redeemed to purchase wellness-related items.
  • A pregnancy planning tool, helping track fertility, baby growth, milestones, etc.
  • Tuition Assistance, with the company investing in employees' futures.
  • Daily Pay, allowing employees to access their pay on their schedule.

Ayvaz Pizza, LLC is an equal opportunity employer and reserves the right to conduct a background check of its employees, with employment conditioned on satisfactory results.



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