Current jobs related to Customer Service Representative - North Richland Hills, Texas - Caliber Sourcing


  • North Richland Hills, Texas, United States Capital Senior Living Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at The Wellington at North Richland Hills, a Sonida Senior Living community. As a key member of our team, you will be responsible for providing exceptional customer service and care to our senior residents.Responsibilities:Answer telephone calls and...


  • North Richland Hills, Texas, United States Sam's Club Full time

    As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout...


  • North Richland Hills, Texas, United States Legal Intake Professionals Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Legal Intake Professionals. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' callers, handling a high volume of calls, and working closely with our team to ensure Legendary Service.Key...


  • North Richland Hills, Texas, United States Caliber Sourcing Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Claims Adjudication Specialist, you will be responsible for handling customer inquiries, resolving claims, and providing exceptional service to our customers.Key ResponsibilitiesProvide accurate and timely information to customers regarding their claimsResolve...


  • North Richland Hills, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC**About the Role**As a Customer Service Representative at Domino's, you will be the face of our brand, providing a positive experience for our customers. Your responsibilities will include:• Greeting customers and ensuring a welcoming atmosphere• Taking customer orders accurately and efficiently using our technology and Point of Sale...


  • North Richland Hills, Texas, United States PGT Innovations Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at PGT Innovations. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our sales team.Key ResponsibilitiesProvide excellent customer service to...


  • Richland Hills, Texas, United States Home Depot Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Home Depot. As a Customer Service Representative, you will be responsible for providing exceptional customer service by actively seeking out customers to assess their needs and provide assistance.You will learn about our products using our...


  • North Richland Hills, Texas, United States ProtectAll Full time

    Job OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide accurate and timely responses to customer inquiries...


  • Richland Hills, Texas, United States TEKsystems Full time

    Job Description:TEKsystems is currently hiring for a Member Service Representative to work in the Fraud and Digital Services Department. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Responsibilities:Respond to inquiries and requests from members and other individuals in a 24/7 high volume...


  • North Richland Hills, Texas, United States Walgreens Full time

    Deliver Exceptional Customer Service at WalgreensAs a Customer Service Associate at Walgreens, you will be the face of our company, providing a distinctive and delightful customer experience. Your primary responsibility will be to model and deliver a customer-centric approach, ensuring that every customer interaction is courteous, fair, friendly, and...


  • North Richland Hills, Texas, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Key responsibilities include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers. Additionally, you...


  • North Richland Hills, Texas, United States Amado Flores - State Farm Agent Full time

    Are you a customer-focused individual looking for a challenging and rewarding career? As a Recruiter and Account Manager at Amado Flores - State Farm Agent, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance options. You...


  • North Richland Hills, Texas, United States Wells Fargo Full time

    About Wells FargoWe believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. At Wells Fargo, we offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being.About This RoleWe are seeking a Teller in our Consumer, Small &...


  • North Richland Hills, Texas, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. Your duties will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be responsible for...


  • North Richland Hills, Texas, United States MAP Full time

    Job SummaryMap Communications is seeking a highly skilled and professional Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our clients' customers.Key Responsibilities:Handle incoming calls in a friendly and professional mannerProvide and request required information...


  • North Richland Hills, Texas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...


  • North Richland Hills, Texas, United States Legal Intake Professionals Full time

    Job OpportunityWe are seeking a skilled and professional Customer Service Specialist to join our team at Legal Intake Professionals.This is an in-office position that requires strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. The ideal candidate will be able to receive incoming client calls, follow...


  • Richland Hills, Texas, United States Stericycle Full time

    About the Opportunity:The Customer Experience Agents are an integral part of the Contact Center team within the Communication & Related Services business unit.This position is the primary interface with the customers on a daily basis through all methods of communication and handles routine customer interactions.Key Responsibilities:Provide exceptional...


  • Richland Hills, Texas, United States Stericycle Full time

    About the Opportunity:The Customer Experience Agents are an integral part of the Contact Center team within the Communication & Related Services business unit.This position is the primary interface with the customers on a daily basis through all methods of communication and handles routine customer interactions.As a Customer Experience Agent, you will play a...


  • North Richland Hills, Texas, United States ProtectAll Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at ProtectAll & HealthySleep. As a key member of our customer service department, you will be responsible for overseeing the daily operations of our contact center, ensuring that our customers receive exceptional service and support.Key Responsibilities:Supervise a team...

Customer Service Representative

1 month ago


North Richland Hills, Texas, United States Caliber Sourcing Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional customer service and resolving claims in a timely and efficient manner.

Responsibilities:
  • Provide accurate and complete information to customers regarding their protection plans and claims status
  • Handle customer complaints and provide solutions and alternatives to resolve issues
  • Develop a rapport with customers over the phone and provide a professional and friendly attitude
  • Explain the terms and conditions of our protection plans and provide instructions on cleaning and maintenance of furniture
  • Maintain a positive and empathetic attitude towards customers and team members
Requirements:
  • High school diploma or equivalent; some college coursework preferred
  • 2 years customer service experience preferred
  • Strong verbal and written communication skills
  • Computer and technology literacy, including Microsoft Office and ability to learn industry-specific software
  • Bilingual (English & Spanish) preferred, not required
Work Environment & Schedule:

This role works in a high-volume, inbound call center with a hybrid schedule available after the initial training and nesting period. The Protection Service Center Hours are from 8:00 a.m. until 8:00 p.m. Monday to Saturday.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.