Customer Service Representative

16 hours ago


Spring Hills, Texas, United States Jana Ferrante - State Farm Agent Full time
Job Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Jana Ferrante - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and coordination with other departments.
  • Collaborate with colleagues to develop and implement customer retention strategies, driving business growth and customer satisfaction.
Requirements
  • Strong communication and problem-solving skills, with the ability to handle high-pressure situations calmly and professionally.
  • Experience in customer service, preferably in a fast-paced and dynamic environment.

We offer a competitive salary, comprehensive benefits package, and opportunities for internal growth and development. If you are a motivated and customer-centric individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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