Customer Service Representative

4 weeks ago


Spring Hills, Texas, United States Energy Capital Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Energy Capital Credit Union. As a key member of our sales team, you will be responsible for providing exceptional service to current and potential members, identifying and pursuing new sales opportunities, and maintaining compliance with all required regulations and policies.

Key Responsibilities:

  • Assist with opening accounts for new members and assist with closing accounts as needed. Cross-sell products and services to existing members, identify new sales opportunities, and attain referrals.
  • Assist members with service requests to identify problems and resolve them within their authority levels. Review accounts of current members and inform them of new opportunities and products to improve and enhance their credit union experience.
  • Receives and processes financial transactions, including deposits, withdrawals, and loan payments. Assist branch staff with opening and closing procedures that require dual control.
  • Perform other duties as assigned.

Requirements:

  • High school diploma or GED
  • Satisfactory credit history
  • Basic knowledge of Word, Excel, and Outlook
  • Good communication skills
  • Prompt, accurate, courteous, friendly, timely, and professional service to all members and ECCU employees
  • Consistently meet or exceed individual and team activity and performance goals with at least 90% of goal attained
  • Maintain and demonstrate a working knowledge of credit union deposit & loan standards, policies, procedures, and applicable state and federal government rules and regulations
  • Maintain compliance/alignment with company culture, internal and external service standards
  • Maintain a professional appearance, demeanor, and work environment
  • Maintain a dependable record of attendance and timeliness
  • Prior cash handling experience is a plus

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Quarterly performance incentives
  • Retirement plan
  • Company paid LTD, STD, and Life Insurance
  • Professional Development opportunities
  • Wellness Benefit with tax savings
  • Stay Pay

We are an equal opportunity employer and welcome applications from diverse candidates.



  • Spring Hills, Texas, United States Jana Ferrante - State Farm Agent Full time

    Job OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Jana Ferrante - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesManage...


  • Spring, Texas, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we are seeking a Customer Service Representative to join our team.Job SummaryWe are looking for a highly motivated and customer-focused individual to join our team as a Customer...


  • Spring, Texas, United States Torchy's Tacos Full time

    Customer Service RepresentativeAt Torchy's Tacos, we're looking for a Customer Service Representative to join our Hospitality Team. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our guests and ensuring they have a memorable dining experience.Key Responsibilities:Provide outstanding customer service,...


  • Spring, Texas, United States EZCORP Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loan payments, and performing opening and closing store duties.Key...


  • Spring Hills, Texas, United States Alliance HCM Full time

    Job OverviewAt Alliance HCM, we're seeking a skilled Customer Service Representative - HRIS Specialist to join our team. As a key member of our human resources team, you'll be responsible for providing exceptional customer service to our clients, ensuring timely and accurate solutions to their HR-related queries.Key ResponsibilitiesAssist clients with...


  • Spring, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team!Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemCreate a great customer experience by cleaning, preparing, and maintaining the front...


  • Spring, Texas, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties. As a member of our team, you will have the opportunity to develop your skills...


  • Spring, Texas, United States Hultec Group Full time

    Customer Service RepresentativeWe are seeking a highly skilled and organized Customer Service Representative to join our team in The Woodlands. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate receipt of products, and managing the day-to-day operation of...


  • Spring, Texas, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products...


  • Spring, Texas, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Key responsibilities include:Customer Interaction: Greet customers in a friendly and engaging manner, ensuring a positive experience from start to finish.Order Taking: Accurately take customer orders using our Point of Sales...


  • Spring, Texas, United States The UPS Store #0346 Full time

    Customer Service Expert Wanted!The UPS Store #0346 is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service to all walk-in customers and telephone inquiries.Key Responsibilities:Provide outstanding...


  • Spring, Texas, United States Rick Fields - State Farm Agent Full time

    Job DescriptionAt Rick Fields - State Farm Agent, we are seeking a highly motivated and customer-focused professional to join our team as a Customer Relations Representative. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong desire to grow their career in the insurance industry.Key...


  • Spring, Texas, United States The UPS Store #0346 Full time

    The Customer Service Representative at The UPS Store #0346 delivers exceptional customer experiences by providing accurate information on products and services, and expertly advising customers on best-value options. This role requires a friendly and genuinely helpful demeanor, strong computer and internet skills, and a professional...


  • Spring, Texas, United States Sam's Club Full time

    As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout...


  • Spring, Texas, United States Sam's Club Full time

    Job Summary: As a Frontline Member Service Representative at Sam's Club, you will provide exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout areas.Key...


  • Spring, Texas, United States The UPS Store #0346 Full time

    The UPS Store #0346 is seeking a highly skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices. You will also be expected to...


  • Spring, Texas, United States HomeTeam Pest Defense Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at HomeTeam Pest Defense. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for every interaction.Key...


  • Spring, Texas, United States Tech24 Full time

    Job OverviewAt Tech24, we're seeking a skilled Customer Service Representative to join our team. As a key member of our service operations team, you'll play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesProvide top-notch customer support via phone, email, and chat, resolving issues efficiently and effectively.Collaborate...


  • Spring, Texas, United States Goldfish Swim School Full time

    About Goldfish Swim SchoolGoldfish Swim School is a leading provider of swim lessons for children aged 4 months to 12 years. Our mission is to teach kids how to swim and be safer in and around the water, while making their experience GOLDEN.Job SummaryWe are seeking a highly motivated and bilingual Customer Service Representative to join our team. As a Front...


  • Spring, Texas, United States VCA Animal Hospitals Full time

    We are seeking a highly skilled and personable Client Service Representative to join our team at VCA Four Seasons Animal Hospital in Spring, TX.The ideal candidate will be responsible for delivering exceptional customer service, scheduling appointments, and ensuring a seamless experience for our clients and their pets.Key responsibilities include:Providing...