Assistant Director, Advancement Gifts and Records

2 days ago


Harrisonburg, Virginia, United States Commonwealth of Virginia Full time
Job Summary

We are seeking an experienced Assistant Director to join our Advancement Gifts and Records team. The successful candidate will be responsible for managing gift processing functions, ensuring the accuracy and integrity of data, and providing exceptional customer service to our stakeholders.

Key Responsibilities
  • Manage gift processing functions, including reviewing and assuring the quality of gifts and pledges entered into our system.
  • Coordinate the daily workflow for all gift processors, ensuring timely and accurate processing of gifts and pledges.
  • Provide expert advice and guidance on gift processing policies and procedures to team members and stakeholders.
  • Develop and implement standardized processes to streamline operational efforts and improve efficiency.
  • Collaborate with the Director to set the strategic direction of the department, including project prioritization and resource allocation.
Requirements
  • Bachelor's degree in a related field.
  • Previous professional experience in gift and data processing, or equivalent work experience in records management.
  • Strong organizational, interpersonal, and communication skills, with a customer service mindset.
  • Ability to analyze complex information and data sets, recognizing patterns and discrepancies that may require further investigation or clarification.
  • Proficient with new technology and CRM platforms, with the ability to streamline operational efforts and develop standardized processes.
Working Conditions

This is a full-time position, with weekend and/or evening work required during peak periods. Employment is contingent upon the successful completion of a criminal background check.



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