Franchise Operations Leader
1 week ago
$70,000/yr
COMPENSATION = $70,000/year + BonusWelcome to Whataburger Careers As an Operating Partner at Whataburger, you will leverage your professional and interpersonal skills to oversee the entire restaurant operations. Your role will involve maximizing the potential of Managers, Team Leaders, and Team Members as they consistently deliver exceptional service to our customers. The Operating Partner is accountable for guiding a team of Family Members and managing the overall performance and functionality of their restaurant(s). This position plays a crucial role in making significant financial, staffing, and brand-related decisions.
Benefits
- Performance Bonuses
- Flexible Scheduling
- Opportunities for Leadership Development and Career Advancement
- Healthcare and Life Insurance Options
- Vision Coverage
- Dental Coverage
- Paid Time Off
- 401(k) Retirement Savings Plan
- Employee Meal Discounts
- Short-Term Disability Coverage
- Accidental Disability Coverage
- Paid Time Off Policies
Key Responsibilities
- Adopt a Strategic Approach to Problem-Solving for a High-Volume Restaurant
- Demonstrate a Passion for Recruiting and Developing Talented Employees Who Align with the Whataburger Culture
- Lead with Integrity to Foster a Safe and Inclusive Work Environment
- Exhibit an Ownership Mentality That Extends Beyond the Restaurant into the Community
- Create a Welcoming and Engaging Atmosphere for Guests and Family Members (employees)
- Inspire and Guide the Team while Managing All Business Aspects
- Ensure Restaurant Cleanliness and Uphold Brand Standards
- Oversee profit and loss, managing financial responsibilities such as cash reporting, labor costs, food expenses, repairs, and maintenance.
- Focus on attracting and retaining talent through strategic hiring, development plans, and regular performance evaluations.
- Collaborate with Managers and the Market Leader to implement operational strategies.
- Monitor restaurant performance and processes using reporting tools, customer feedback, and labor metrics.
- Uphold restaurant safety standards by promoting food safety policies, procedures, and creating a secure work environment.
- Build rapport with customers and address any complaints effectively.
- Oversee the implementation and acceptance of all change initiatives, including new products, systems, and company strategies.
- Financial Management
- Talent Acquisition
- Coaching and Mentoring
- Restaurant Management
- Food Safety Knowledge
- Effective Communication Skills
- Labor Law Compliance
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