Territory Service Manager

4 days ago


West Palm Beach, Florida, United States Fluidra North America Full time
Job Summary:
Fluidra North America is seeking a highly skilled Territory Service Manager to join our team. In this role, you will be responsible for managing a network of independent Contract Service Centers (CSC) and providing exceptional customer service to our clients. The ideal candidate will have 5+ years of experience in mechanical equipment installation and troubleshooting, with excellent communication and interpersonal skills.

The estimated salary for this position is $85,000-$110,000 per year, depending on location and experience.

About Us:
Fluidra North America is a leading global company in the pool and spa industry, offering an extensive array of quality-designed pool and spa equipment. Our portfolio includes some of the most trusted brands in the business: Polaris, Jandy, and Zodiac. We also sell products under the Cover-Pools, iAqualink, Grand Effects, and Nature2 names. With over 5,500 employees and a presence in over 45 countries, we are committed to creating the perfect pool and wellness experience.

Key Responsibilities:
- Manage a network of independent Contract Service Centers (CSC)
- Negotiate labor, travel, and training rates for each individual service center
- Respond quickly and communicate effectively with Sales team within territory boundaries
- Provide a high level of support to sales efforts
- Troubleshoot product problems at a customer location on occasion

Requirements:
- 5+ years of experience in mechanical equipment installation and troubleshooting
- Excellent communication and interpersonal skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Possess effective business writing skills, write routine reports and correspondence
- Speak effectively before groups of customers and employees of organizations

Benefits:
- Competitive salary range ($85,000-$110,000 per year)
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- Company-sponsored FUN events
- Generous product discounts

What We Offer:
We take pride in our corporate values of passion for success, honesty & trust, customer collaboration, teamwork, learn and adapt, excellence, and innovation. Our employees embody these values, and we strive to create a work environment that fosters growth and development.

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