Retail Operations Leader

3 weeks ago


Marquand, Missouri, United States Tempur Sealy Full time

Join Our Team as a Retail Operations Leader

At Tempur Sealy, we are dedicated to enhancing lives through better sleep. As a Retail Operations Leader, you will have the opportunity to drive sales performance, develop a team of passionate sales associates, and contribute to our mission of becoming the leading provider of sleep solutions in the nation.

Position Overview

The Retail Operations Leader is accountable for overseeing the sales team and ensuring optimal operational performance within the store. This role requires a commitment to delivering exceptional customer service while maximizing sales and profitability through effective inventory management, expense control, and loss prevention strategies.

Key Responsibilities

  • Team Management: Lead and mentor a team of sales associates, providing guidance and feedback to enhance their performance and achieve sales targets.
  • Sales Performance: Monitor sales metrics and implement strategies to meet and exceed revenue goals.
  • Training and Development: Conduct ongoing training sessions to ensure staff are equipped with the necessary skills and knowledge to succeed.
  • Operational Excellence: Ensure the store is well-staffed, clean, and ready for customers at all times.
  • Customer Engagement: Foster a customer-centric environment by addressing inquiries and resolving issues promptly.
  • Marketing Initiatives: Collaborate on local marketing efforts to drive foot traffic and increase brand awareness.

Qualifications

  • Minimum of 5 years of relevant experience in retail management.
  • Strong leadership and interpersonal skills.
  • Proficient in Microsoft Office and data analysis tools.
  • Ability to analyze sales data and develop actionable insights.

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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