Operations Assistant Store Leader

7 days ago


Marquand, Missouri, United States Crate&Barrel Full time
About This Role

We're seeking a highly skilled and motivated individual to join our team as an Operations Assistant Store Leader. As a key member of our store leadership team, you will be responsible for driving sales, improving customer satisfaction, and leading a team of associates to achieve exceptional results.

Key Responsibilities
  • Merchandising and Operations: Lead the merchandising team to set the stage for all store activities through an organized storeroom and accurate inventory. Plan and communicate the overall merchandise design vision to your team.
  • Team Leadership: Coach, teach, train, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
  • Sales and Customer Service: Focus on promoting and driving sales as they pertain to, or are driven by, your position and act as the Leader on Duty (LOD). Ensure all customers are provided gracious, quick, and efficient service.
  • Communication and Collaboration: Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic, and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
Requirements
  • 2+ years customer service or retail leadership experience
  • High school diploma/GED or equivalent, Associate degree or equivalent preferred
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends


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