Patient Services Coordinator

1 week ago


Wakefield, Massachusetts, United States Thundermist Health Center Full time
Job Title: Patient Services Coordinator

Key Responsibilities:

  • Accurately document messages and arrange patient appointments
  • Register patients and manage billing transactions
  • Handle incoming phone inquiries
  • Engage with patients, insurance providers, sales agents, and community organizations
  • Work collaboratively with healthcare professionals, support teams, and administrative leaders

Qualifications:

  • Proficient data entry capabilities
  • Strong verbal and written communication skills
  • Experience in collections preferred
  • High School diploma or equivalent educational background
  • At least 1 year of experience in a healthcare setting
  • Familiarity with medical terminology and billing practices

Work Environment:

Office environment involving tasks such as operating a computer, answering phone calls, and verifying insurance details. Moderate physical activity may be required.

Work Schedule:

Evening shifts may be necessary, with potential for occasional overtime.

Communication Skills:

Must exhibit exceptional customer service and communication skills.

Confidentiality:

Handle sensitive information with the highest level of care and professionalism.

Job Functions:

Clinical Duties:

  • Effectively schedule appointments and direct urgent cases to the appropriate medical personnel
  • Ensure all encounter forms are complete
  • Prepare patient records for upcoming visits

Administrative Duties:

  • Accurate data entry of patient information
  • Prepare necessary charts and forms for healthcare provider appointments
  • Manage phone calls, schedule appointments, and process payments
  • Provide daily summaries of front desk operations

Company Overview:

Thundermist Health Center is committed to enhancing patient health and fostering healthy lifestyles within the community.



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