Customer Engagement Specialist
2 weeks ago
Position Overview: At Leaf Home, we prioritize our people and aim to create a positive impact in every home we touch. Our diverse brands, including LeafFilter Gutter Protection and Leaf Home Water Solutions, are dedicated to enhancing the safety and livability of homes. We are proud to foster an inclusive workplace recognized as a Great Place to Work.
Why Join Us?
- Experience a culture that feels like family, where every team member is valued.
- Enjoy job stability with our expanding presence across the U.S. and Canada.
- Be part of a company that emphasizes inclusion, sustainability, and reliability.
- Access resources specifically designed for veterans transitioning into civilian roles.
- Benefit from opportunities aimed at personal and professional growth.
Role Summary: As a Customer Engagement Specialist, you will operate from our Inside Sales Center, engaging with prospective clients to understand their needs and arrange in-home consultations. You will connect with potential customers through various lead generation methods, including events and digital marketing.
Key Responsibilities:
- Make outbound calls to potential clients to discuss their needs and schedule consultations.
- Serve as the first point of contact for potential customers via phone.
- Verify customer information to ensure accuracy and availability for consultations.
- Document interactions in our customer relationship management (CRM) system.
- Address and resolve any objections regarding scheduling or costs to facilitate timely consultations.
- Provide exceptional customer service, ensuring a positive experience for every interaction.
- Maintain adherence to schedules while ensuring high levels of service and satisfaction.
- Collaborate with team members to promote a cohesive work environment.
- Complete additional tasks as assigned by management.
Qualifications:
- High School Diploma or equivalent required.
- Previous experience in a call center or customer service environment preferred.
- Ability to manage multiple tasks and shift focus as needed.
- Thrive in a fast-paced, team-oriented setting with a proactive approach.
- Strong active listening skills and attention to detail.
- Excellent verbal and written communication abilities.
- Proficient in Microsoft Office Suite.
- Must be authorized to work in the country without sponsorship.
Preferred Skills:
- Familiarity with financial software.
- Strong mathematical aptitude.
Work Environment:
- Office-based role in a climate-controlled setting.
- Primarily sedentary work with occasional light lifting.
Join Our Team: Leaf Home is a leader in the home improvement sector, committed to innovation and employee empowerment. We offer a competitive compensation package, comprehensive benefits, and numerous opportunities for growth and advancement.
Diversity and Inclusion: We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace.
-
Customer Engagement Specialist
2 weeks ago
Lombard, Illinois, United States Old Second Bancorp Inc Full timeAbout UsAt Old Second Bancorp Inc, we prioritize our clients. With a legacy spanning over 150 years, we have consistently placed businesses and individuals in the Chicago area at the forefront of our mission.Thanks to our dedicated team, we have expanded from a single location to 50 branches, managing over $6 billion in assets. We uphold values that nurture...
-
Customer Engagement Specialist
2 weeks ago
Lombard, Illinois, United States Leaf Home Full timeLeaf Home - Customer Engagement SpecialistJoin our vibrant event marketing team at Leaf Home as a Customer Engagement Specialist. In this role, you will be instrumental in connecting with potential clients and driving interest in our offerings at a variety of events, including trade exhibitions and local community functions.Key Responsibilities:Engage with...
-
Customer Engagement Specialist
1 week ago
Lombard, Illinois, United States Old Second National Bank Full timePosition OverviewThe Customer Engagement Specialist plays a crucial role in delivering outstanding service to our clientele, ensuring that all banking needs are met with professionalism and efficiency. This position involves direct interaction with customers, assisting them with various banking transactions and inquiries.Key ResponsibilitiesAchieve sales and...
-
Customer Engagement Specialist
2 weeks ago
Lombard, Illinois, United States Old Second National Bank Full timePosition OverviewAbout UsAt Old Second National Bank, we have a rich history of prioritizing our clients for over 150 years. Our commitment to exceptional service has helped us grow from a single location to a robust network of 50 branches, managing over $6 billion in assets. We pride ourselves on fostering a culture of community and professional...
-
Bilingual Customer Support Specialist
1 week ago
Lombard, Illinois, United States Elite Staffing Company Full timeBilingual Customer Support Specialist Position Overview: We are seeking a dedicated Medical Administrative Assistant and Bilingual Call Center Representative to enhance our patient engagement efforts. Key Responsibilities:Conduct initial outbound communications to patients enrolled in a study, adhering to a provided script (No Sales Involved). Manage inbound...
-
Customer Support Specialist
1 week ago
Lombard, Illinois, United States TEKsystems Full timePosition Overview: The Customer Support Specialist is responsible for managing incoming calls with professionalism and efficiency. Utilizing a courteous tone and clear communication, the representative addresses customer inquiries related to community photo enforcement programs. This role involves documenting interactions in the RedCheck system with...
-
Customs Entry Specialist
7 days ago
Lombard, Illinois, United States Clutch Global Logistics, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customs Entry Specialist to join our team at Clutch Global Logistics, Inc. As a key member of our operations team, you will be responsible for ensuring seamless customs clearance and compliance for our clients.Key ResponsibilitiesManage customer relationships and ensure a positive experienceProcess ISF entries...
-
Customer Support Specialist
1 week ago
Lombard, Illinois, United States TEKsystems Full timePosition Overview:As a Customer Support Specialist, you will be responsible for delivering exceptional service to our clients. Your primary duties will include:Key Responsibilities:• Responding to incoming calls promptly and professionally, utilizing effective communication skills.• Investigating and resolving customer inquiries related to photo...
-
Bilingual Customer Support Specialist
2 weeks ago
Lombard, Illinois, United States Elite Staffing Company Full timeBilingual Customer Support Specialist Role Overview: We are seeking a dedicated individual for the position of Bilingual Customer Support Specialist, focusing on providing exceptional service in a medical call center environment. Key Responsibilities:Conduct initial outbound communications to patients enrolled in a study, adhering to a provided script (No...
-
Bilingual Customer Support Specialist
1 week ago
Lombard, Illinois, United States Elite Staffing Company Full timeBilingual Customer Support Specialist Role Overview: We are seeking a dedicated Medical Administrative Assistant/Bilingual Medical Call Center Representative to join our team. Key Responsibilities:Conduct initial outbound communications to patients enrolled in a study, adhering to a prescribed script (No Sales Involved). Manage inbound inquiries by...
-
Product Promotion Specialist
2 weeks ago
Lombard, Illinois, United States Bath Planet Full timeJob OverviewEvent Marketing Representative/Product Promotion SpecialistWith over 25 years of excellence in the industry, Bath Planet stands as a leader in the acrylic bath remodeling sector.We provide tailored bath remodeling solutions that enhance the lives of our clients with aesthetically pleasing, durable, and low-maintenance bathrooms.We are currently...
-
Product Promotion Specialist
2 weeks ago
Lombard, Illinois, United States Bath Planet Full timeJob OverviewEvent Marketing Representative/Product Promotion SpecialistWith over 25 years of excellence in the industry, Bath Planet stands as a leader in the acrylic bath remodeling sector.We provide tailored bath renovation solutions that enhance the lives of our clients, delivering bathrooms that are not only visually appealing but also durable and easy...
-
Client Support Specialist
2 weeks ago
Lombard, Illinois, United States Leaf Home Full timeLocation Requirement: Candidates must reside within the Greater Chicago, Illinois metropolitan area.About Leaf Home: At Leaf Home, our commitment to our customers drives everything we do. As the largest provider of home services in North America, we pride ourselves on our diverse range of award-winning products and services. Our Client Support Specialists...
-
Accounts Receivable Specialist
2 weeks ago
Lombard, Illinois, United States Creative Financial Staffing Full timeAccounts Receivable SpecialistABOUT CREATIVE FINANCIAL STAFFING:We are collaborating with a prominent global manufacturer in the medical device sector, seeking to enhance their Accounting Team with an Accounts Receivable Specialist. This organization operates across multiple countries and offers significant opportunities for professional advancement.ACCOUNTS...
-
Customer Service Specialist
7 days ago
Lombard, Illinois, United States Claire's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Claire's. As a Sales Associate, you will play a key role in driving sales and delivering exceptional customer service to our clients.Key Responsibilities:Support the Store Manager and Assistant Store Manager in achieving retail store...
-
Customer Support Specialist
2 weeks ago
Lombard, Illinois, United States TEKsystems Full timePosition Overview: The role involves managing incoming calls with professionalism and efficiency, ensuring a courteous interaction with clients. The representative will investigate and resolve customer inquiries regarding photo enforcement initiatives within various communities. Daily documentation in the RedCheck system is essential, with detailed notes on...
-
Customer Support Specialist
2 weeks ago
Lombard, Illinois, United States TEKsystems Full timePosition Overview:As a vital member of our customer service team, you will be responsible for delivering exceptional support to our clients through effective communication and problem-solving skills.Key Responsibilities:• Respond to incoming customer calls promptly and professionally, ensuring a courteous and articulate interaction.• Investigate and...
-
Customer Service Representative
2 days ago
Lombard, Illinois, United States Kroger Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kroger. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide prompt...
-
Customer Support Specialist
2 weeks ago
Lombard, Illinois, United States TEKsystems Full timePosition Overview: The role involves managing incoming customer communications in a prompt and courteous manner, utilizing a professional tone and effective language skills. The representative will investigate and resolve customer questions regarding the photo enforcement initiatives within various communities. Daily documentation in the RedCheck system is...
-
Customer Support Specialist
1 week ago
Lombard, Illinois, United States TEKsystems Full timePosition Overview:The Call Center Representative plays a crucial role in delivering exceptional customer service by managing incoming calls with professionalism and efficiency.Key Responsibilities:• Responds to incoming calls promptly, maintaining a courteous demeanor and utilizing proper grammar and diction.• Investigates and resolves customer inquiries...