Service Coordinator

4 weeks ago


White River Junction, Vermont, United States Jamar Company Full time
Job Summary

The Service Assistant plays a vital role in supporting the Service team in delivering exceptional customer service and ensuring the smooth operation of our field service operations.

This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide technical support to technicians and project managers, including troubleshooting and estimating.
  • Assist with document control, coordinate meetings, and support the estimating team.
  • Work with the Service Coordinator to allocate field service orders to technicians.
  • Develop a strong understanding of the Field Service Module and support the technician/field functionality.
  • Quote field deficiencies and work with estimators to quote projects, services, and retrofits.
Requirements
  • One year of experience in a complex business office environment.
  • Effective communication skills, including oral, written, and presentation skills.
  • Proficient in Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint.
  • Knowledge of reading blueprints and integration of multiple building systems.
  • Valid State Driver's license and ability to travel to project sites.
Benefits and Compensation

This role is based in our Windsor, Colorado office and requires occasional travel. The pay range is $21.00 - $28.00 per hour, depending on job-related knowledge, skills, and experience.

The Jamar Company offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with employer match.


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