Customer Experience Coordinator
4 weeks ago
At TJ Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service. Your responsibilities will include:
- Leading a team of Associates to provide prompt and courteous customer service
- Promoting loyalty programs and ensuring a positive customer experience
- Training and mentoring Associates on front-end principles and customer service skills
- Assigning registers and supporting POS coverage needs
- Addressing customer concerns and issues promptly
As a Customer Experience Coordinator, you'll have the opportunity to work in a fast-paced retail environment and make a real difference in the lives of our customers. If you're passionate about delivering exceptional customer service and leading a team to success, we want to hear from you
Requirements:
- 1 year retail experience and 6 months of leadership experience
- Strong communication and organizational skills
- Ability to multitask and respond to changing situations
- Team player with a positive attitude
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
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