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Customer Service Representative

1 month ago

White River Junction, Vermont, United States Busy Bees North America Full time
Job Title: Client Services Coordinator

Location: Windsor, CT

Job Type: Full-Time

BrightPath Kids, a world-class provider of early childhood daycare, is seeking a Client Services Coordinator to support our Child Care Enrollment team.

Key Responsibilities:

  • Manage and evolve new enrollment programs
  • Update sales processes, materials, and training
  • Develop and maintain accurate records within the Customer Relationship Management (CRM) system
  • Communicate BrightPath's brand identity and points of differentiation to potential parents
  • Build positive relationships with customers

Why Work with Us?

  • We offer a 60% child care discount to all employees
  • All staff are eligible to participate in the 401(k) program with a company match
  • We support long-term career goals with professional development opportunities and tuition reimbursement
  • Full-time staff accrue 2 weeks of paid time off in their first year
  • Full-time staff are scheduled 8 paid holidays
  • Full-time staff are offered health insurance, dental insurance, vision insurance, and $10,000 of company-paid life insurance

Requirements:

  • 1 year of customer support or sales experience preferred
  • Strong in-person and virtual communication skills
  • Ability to plan, organize, and manage time effectively
  • Ability to work efficiently under tight deadlines
  • Close attention to detail
  • Experience with CRM systems an asset