Customer Service Development Associate

1 week ago


Astoria, New York, United States wealth opportunity power Full time
About Wealth Opportunity Power

We are a company that focuses on team culture and customer service excellence. Our mission is to become a global leader in customer service and communications contributions. We are passionate about the growth of our team and offer opportunities to gain hands-on experience and further your skill sets and professional development.

Job Summary

We are seeking a motivated and talented individual to join our team as a Customer Service Management Trainee. As a key member of our team, you will be responsible for assisting customers based on their specific needs, recommending products and services, and collaborating with the management team to improve customer experience and increase profit margins.

Key Responsibilities
  • Customer Service: Assist customers with their inquiries, provide product recommendations, and inform customers of current deals and promotions.
  • Confidential Information: Handle confidential customer information with discretion and professionalism.
  • Team Collaboration: Work closely with the management team to identify opportunities to improve customer experience and increase profit margins.
  • Training and Development: Attend daily meetings and training sessions to stay up-to-date on industry trends and best practices.
Requirements
  • Education: High school diploma or equivalent required; college degree preferred.
  • Experience: 1-2 years of experience in customer service or sales.
  • Skills: Exceptional people skills, high levels of independence, strong sense of professionalism, and a self-starter mentality.
Benefits
  • Full Training: Receive comprehensive training to develop your skills and knowledge.
  • Travel Opportunities: Participate in travel opportunities to expand your experience and network.
  • Advancement Opportunities: Opportunities for advancement within the company.
  • Holidays Off: Enjoy holidays off with your loved ones.
  • Incredible Company Culture: Be part of a dynamic and supportive team culture.


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