Operations Area Supervisor
2 weeks ago
Job ID:
| Services LLC
Our global Operations network ensures the timely delivery of countless packages and satisfaction to customers. We are seeking dedicated, customer-oriented professionals to join our team as an Operations Area Supervisor.
In this position, you will oversee a team of hourly employees and will be responsible for engaging your team throughout their shifts to uphold the highest standards of safety, quality, attendance, and performance.
Your role will also be crucial in meeting customer expectations to guarantee that orders are delivered accurately and punctually.
Our operational workflow consists of three key phases: First mile - where products are stored and prepared for orders; Middle mile - where orders are transported to your area; and Last mile - where products reach the customer's doorstep.
Key Responsibilities
- Mentor, support, and inspire your hourly workforce
- Oversee safety, quality, productivity, and customer delivery commitments
- Collaborate with various support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to devise strategies that align with business goals
- Lift up to 49 pounds and frequently engage in pushing, pulling, squatting, bending, and reaching
- Stand/walk for up to 12 hours during shifts
- Work in a dynamic environment where noise levels may vary
- Adapt to variable temperatures and weather conditions (including outdoor loading areas)
- Continuously navigate stairs (applicable to sites with stair access)
BASIC QUALIFICATIONS
- 2+ years of experience in employee and performance management
- Bachelor's degree or equivalent experience, or 2+ years of Amazon (blue badge/FTE) experience
- Availability to work a flexible schedule, including weekends, nights, and/or holidays
- 1+ years of experience with performance metrics, process improvement, or lean methodologies
- Proven experience managing a team of 20+ employees. Familiarity with process improvements (Lean, Kaizen, and/or Six Sigma) * Strong customer service, communication, and interpersonal skills * A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field. * Relevant industry experience in retail, food and beverage, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visitOur compensation reflects the labor costs across various US geographic markets.
The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market.
Compensation is influenced by factors such as market location and may vary based on job-related knowledge, skills, and experience.
Amazon is a total compensation company.Depending on the position offered, equity, sign-on bonuses, and other forms of compensation may be included as part of a total compensation package, alongside a comprehensive range of medical, financial, and/or other benefits.
For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.Posted:
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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