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Operations Supervisor

2 months ago

Colorado Springs, Colorado, United States Aramark Full time
Job Overview

At Aramark Destinations, we are dedicated to providing an exceptional shopping and dining experience for our guests. Our team is composed of remarkable individuals from diverse backgrounds who strive to achieve excellence every day.

The L2 Operations Supervisor plays a crucial role in ensuring that the quality of Aramark's offerings meets or surpasses client and customer expectations. This position emphasizes the development of team members, enhancement of customer service quality, implementation of best practices, maintenance of a clean and efficient workspace, and assurance that all stockrooms and retail/F&B areas are adequately supplied.

Our Commitment to Hospitality:

Hospitality is at the core of our operations. It embodies our dedication to serving with empathy and a genuine desire to exceed expectations. Creating meaningful experiences is our passion.

HOUSING NOT AVAILABLE

Compensation Information

The salary range for this role is between $80K and $90K, influenced by factors such as the applicant's skills, qualifications, relevant degrees and certifications, prior experience, market data, and other pertinent considerations. Additional compensation may include bonuses or commissions, where applicable. This represents Aramark's good faith estimate of the compensation range for this position at the time of posting. If hired, the employee will be in an 'at-will position,' and Aramark reserves the right to adjust base salary and other compensation programs at any time for any reason, including but not limited to individual performance and market factors.

Benefits

Aramark provides a comprehensive suite of benefits, including medical, dental, vision, and work/life resources for eligible employees. Additional benefits may encompass retirement savings plans like 401(k) and paid time off, including parental leave and disability coverage. Hourly benefits may vary by location and are subject to legal requirements, employee eligibility, and the employee's residence.

Key Responsibilities
  • Ensure all operations are conducted in a suitable and cost-effective manner.
  • Enhance operational management systems, processes, and best practices.
  • Ensure compliance with legal regulations regarding organizational processes.
  • Oversee material procurement, inventory planning, and warehouse efficiency.
  • Develop strategic and operational objectives.
  • Analyze financial data to enhance profitability.
  • Manage budgets and forecasts effectively.
  • Conduct quality controls and monitor production processes.
  • Recruit, train, and supervise staff members.
  • Identify opportunities to improve customer service quality.
  • Maintain compliance with wage and hour regulations for local and foreign employees.
  • Coordinate payroll functions and distribution of checks.
  • Assist leadership with special projects.
  • Develop and maintain client relationships to enhance business growth and account retention.
  • Accountable for business reviews and key interactions with significant clients in the local market.
  • Review and analyze business performance using data plans, recommending actions to address operational opportunities, including sales growth optimization, pricing strategies, inventory management, waste reduction, and labor costs.
  • Facilitate effective communication across all organizational levels.
  • Ensure daily operations are executed as scheduled.

At Aramark, we value the development of new skills and the commitment to achieving results that positively impact our employees and customers. Job duties may change or new responsibilities may be assigned without formal notice to meet our commitments.

Qualifications
  • A minimum of five years of experience in operations management or a related field.
  • A degree in Business, Operations Management, or equivalent experience is required.
  • Understanding of organizational effectiveness and operations management principles.
  • Experience in budgeting and forecasting.
  • Familiarity with business and financial principles.
  • Demonstrated leadership capabilities.
  • Exceptional organizational skills.
  • Previous experience in merchandising or the retail industry is advantageous.
  • Excellent interpersonal, communication, analytical, and organizational skills.
  • Ability to multitask and perform under pressure.
  • Experience with merchandising software systems is a plus.
  • Proficiency in Microsoft Office applications.
  • Self-motivated and positive attitude.
  • Availability to work nights, weekends, and holidays is required.
  • Schedule may vary, with 60+ hours during peak seasons and 40+ hours during off-peak seasons.
  • Must obtain ServSafe Managers Certificate within 45 days of employment.

This role may involve physical demands, including lifting, bending, pushing, pulling, and extended periods of walking and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.

This position requires flexibility, and you may be asked to work outside of your regular schedule if necessary.

Education Bachelor's degree preferred About Aramark

Site Specific Information

Working at Pikes Peak offers a unique experience, with breathtaking views and a dynamic environment. Team members form lasting bonds with colleagues and guests from around the world, creating memorable moments together. Experiences on the mountain provide a distinctive perspective that is unparalleled in other work settings.

Our Mission

United by our purpose, we strive to achieve great things for each other, our partners, our communities, and our planet.

At Aramark, we are committed to equal employment opportunities and ensuring that all employees can participate fully in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by applicable law.

About Aramark

Aramark proudly serves millions of guests daily through food and facilities in 15 countries worldwide. Rooted in service and united by our purpose, we aim to do great things for our employees, partners, communities, and the planet. We believe that a career should nurture your talents, fuel your passions, and empower your professional growth.