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Retail Operations Supervisor

2 months ago

Colorado Springs, Colorado, United States Ross Stores Full time

Retail Operations Supervisor Job Overview

The Retail Operations Supervisor plays a crucial role within the Store Leadership team, tasked with managing a designated section of the store alongside overall store activities. This position involves supervising team members and ensuring a pleasant shopping atmosphere for customers. Core duties encompass store opening and closing procedures, merchandise presentation, and adherence to operational standards.

Core Responsibilities:

  • Ensuring a safe and secure shopping environment
  • Delivering outstanding customer service
  • Upholding and promoting the store's brand image
  • Executing general merchandising tasks
  • Implementing loss prevention strategies
  • Overseeing front-end operations and supervision
  • Managing fitting room activities
  • Performing additional administrative tasks as required

Qualifications and Skills:

  • Strong verbal communication abilities
  • Experience in customer service and supervisory roles is preferred
  • Basic arithmetic skills
  • Availability to work evenings and weekends

Physical Requirements:

  • Capability to stand, walk, and navigate the store for extended durations
  • Able to perform physical activities such as bending, squatting, and lifting
  • Comfortable utilizing store equipment and tools

Supervisory Duties:

  • Retail Associates
  • Stockroom Leads (if applicable)

Ross Stores is dedicated to fostering equal employment opportunities and values a diverse workforce. We provide a competitive salary and benefits package to all team members. Join us in contributing to a vibrant and successful team.