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Senior Technical Implementation Specialist
2 months ago
SitusAMC is a leading provider of innovative solutions for the real estate industry, and we're seeking a highly skilled Senior Technical Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for driving the technical implementation of our software, ensuring seamless client adoption, and providing exceptional support to our clients.
Key Responsibilities- Technical Implementation: Collaborate with our software development team to implement and configure our software, ensuring it meets the client's needs and expectations.
- Client Support: Provide expert support to clients during the implementation process, addressing any technical issues or concerns they may have.
- Training and Adoption: Develop and deliver training programs to ensure clients are fully utilizing our software, and provide ongoing support to ensure successful adoption.
- Project Management: Manage multiple projects simultaneously, prioritizing tasks and ensuring timely completion of implementation projects.
- Communication: Serve as a liaison between clients and our software development team, ensuring clear communication and resolving any technical issues that may arise.
- Education: Bachelor's degree or equivalent combination of education and experience.
- Experience: Minimum of 12+ years of industry experience, with a strong background in software implementation and client support.
- Skills: Proficiency in Microsoft Office products, excellent communication and analytical skills, and the ability to manage multiple projects simultaneously.
- Leadership: Experience managing staff and leading cross-functional teams.
SitusAMC offers a competitive salary range of $150,000 to $180,000 per year, as well as a comprehensive benefits package, including medical, dental, vision, life, disability insurance, and a 401K plan. We are an equal opportunity employer and welcome applications from diverse candidates.
