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Diagnostics Technical Specialist

1 month ago


Little Rock, Arkansas, United States Zoetis, Inc Full time
Job Title: Diagnostics Technical Specialist

We are seeking a skilled Diagnostics Technical Specialist to join our team at Zoetis, Inc. This is a field position that requires strong technical expertise and excellent customer service skills.

Job Summary:

The Diagnostics Technical Specialist will provide onsite support to veterinary clinics, laboratory research, and veterinary academic settings. The successful candidate will be responsible for assisting clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products.

Key Responsibilities:
  • Provide technical support to clinics, including troubleshooting and resolving complex system problems.
  • Assist clinics with product implementation, training, and operation.
  • Identify and address clinic pain points, and develop solutions to improve overall customer experience.
  • Work closely with the Area Business Manager and Diagnostic Solutions Consultant to provide customer service and support.
  • Travel to multiple locations within the US and Canada to provide onsite support.
Requirements:
  • Associate's degree with a Bachelor's degree preferred or equivalent experience.
  • At least one year of experience working in a clinical setting.
  • Basic computer skills, including Microsoft Office and Excel.
  • Knowledge of diagnostic products, instrumentation, and clinic processes.
  • Ability to safely lift and move 60 lbs.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Zoetis, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.