Patient Collections Specialist

4 days ago


Houston, Texas, United States Premier Medical Resources Full time
Job Description

Premier Medical Resources is a healthcare management company that strives to deliver exceptional patient care and financial management services. Our goal is to create a work environment that fosters growth, innovation, and excellence in all aspects of our operations.

We are seeking a highly skilled Medical Biller to join our team. As a Medical Biller, you will play a critical role in managing, monitoring, and contacting individuals with unresolved bills to collect payments under the supervision of the Billing Manager.

Key Responsibilities:

  • Maintains confidentiality of medical records
  • Answers billing office phone calls, including requests for information and claim review
  • Initiates contact to patients with past due balances
  • Resolves outstanding claims and appeals any denied or unpaid claims
  • Works with appropriate individuals to resolve discrepancies
  • Processes and posts patient payments daily to ensure account balances correctly reflect the current balance due
  • Researches and processes all refund requests within the insurance contractual obligations and state and federal laws
  • Interprets department policies and procedures to personnel, patients/family members, etc., as necessary
  • Supports the Account Recovery Specialist team
  • Performs other related duties as assigned

Requirements:

  • Demonstrates critical thinking skills, ability to organize and resolve outstanding delinquencies
  • Demonstrates decision-making skills based on accurate information and/or analysis of data
  • Strong communication skills and problem-solving skills
  • Solid knowledge of medical terminology, technical job knowledge, CPT codes, ICD-10 codes, and procedures
  • Ability to adapt and work effectively in a fast-paced environment
  • Proficient use of Microsoft Office suite, including Word, Outlook, and strong Excel skills

Education and Experience:

  • High School Diploma or GED
  • One (1) year of insurance collections/billing reimbursement experience in a hospital setting

Benefits:

  • 3 Medical Plans
  • 2 Dental Plans
  • 2 Vision Plans
  • Employee Assistant Program
  • Short- and Long-Term Disability Insurance
  • Accidental Death & Dismemberment Plan
  • 401(k) with a 2-year vesting
  • PTO + Holidays


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