Nutrition Services Coordinator

4 weeks ago

Redwood City, California, United States Kaiser Permanente Full time
Job Summary

As a Nutrition Partner at Kaiser Permanente, you will play a vital role in ensuring the proper setup and delivery of meals and supplies for patients and non-patient food service. Your responsibilities will include receiving and storing food and supplies, processing nutritional care information, and collecting and maintaining data related to patient dietary requirements and operational needs.

Key Responsibilities
  • Collect patient meal and snack choices according to diet order, ensuring that patients' age-specific, food allergy, religious, cultural, and food preference needs are met.
  • Offer patients alternative food and beverage selections and resolve problems and concerns with the patient care team, registered dietitian, nutrition clerk, or management.
  • Print documents using CBORD software, prepare tray tickets, and collect food and supplies for service.
  • Assemble patient meals and snacks accurately according to diet order, tray ticket, snack label, or other protocol.
  • Measure food portions into individual servings and deliver meals and snacks to patients, storing them properly and/or heating and serving trays to the proper patient.
  • Receive and store product deliveries, including groceries, tube feedings, supplements, office supplies, equipment, paper goods, and other assigned food and supplies.
  • Organize new products in the proper location behind older products (First In, First Out), discard dented products, extra cardboard, or garbage, and label any goods or products as assigned.
  • Inspect delivery and review invoice for accuracy and proper condition of goods, signing the invoice if authorized to do so.
  • Stock assigned areas with products, including condiments, paper goods, food, beverages, chemicals, according to defined par levels or procedures.
  • Organize and clean and sanitize assigned pantry and kitchen surfaces and equipment according to defined procedures.
  • Record all assigned data, including food storage temperatures, dishwasher temperatures, pH levels, meal counts, late trays, and log data in the proper area.
  • Assure temperatures or other data are within assigned range and follow up with action and documentation when out of range.
  • Document equipment malfunctions according to facility procedure.
  • Prepare orders for food, beverages, paper goods, tube feedings, supplies, and place orders according to facility procedure.
  • Collect and maintain statistical data and/or financial records, calendars meetings, prepares correspondence, reports, and email notifications as assigned.
  • Monitor pertinent patient information, including admission, discharge, transfer, diet order changes, and initiate follow-up based on the data.
  • Review diet-related status of patients' nutritional care via CBORD software system and update menus, tray tickets, nourishments, tube feeding, preferences, according to facility protocol to assure nutritional adequacy, age-specific, cultural, religious needs are met, and avoid potential food-drug interactions.
  • Organize test meals for compliance with current prescribed diet order as assigned.
  • File required documents, including delivery logs, orders, patient census, diet order census, etc.
  • Utilize facility technology to complete assigned tasks, including logging on and off personal computer and utilizing assigned programs, such as email, intranet, CBORD, Health Connect, word processing, and/or spreadsheets, etc.
  • Complete assigned tasks, including generating data, hot synching Palm Pilots, printing, sending, saving, deleting, copying, entering data in PC or handheld device, initiating and/or answering pages as needed.
  • Answer telephone and respond to customers in a timely manner.
  • Enter food preferences, menu selections, and nutritional notes into CBORD as needed.
  • Be able to implement downtime procedures of computer system.
  • Prepare commissary order for food and supplies on a daily basis according to established procedures, assuring adequate quantity and type of inventory needed.
  • Problem-solve for customers, including patient care team members, clinical dietitians, etc., referring customers to appropriate persons, departments, or providing follow-up.
  • Assist in training new employees as necessary.
  • Perform other related duties as required.

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