Customer Service Associate

6 days ago


Durham, North Carolina, United States NC Farm Bureau Full time
Job Summary

We are seeking a highly skilled CUSTOMER SERVICE ASSOCIATE to join our team at NC Farm Bureau. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, resolving their inquiries and complaints in a timely and professional manner.

The ideal candidate will have excellent communication skills, a strong ability to empathize with customers, and a passion for delivering outstanding service. You will work closely with our team to identify areas for improvement and implement changes to enhance the overall customer experience.

This is an exciting opportunity to join a dynamic team and make a meaningful contribution to the success of our organization. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply.

Responsibilities

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints in a friendly and timely manner
  • Collaborate with internal teams to resolve complex issues
  • Maintain accurate records of customer interactions
  • Provide follow-up support to ensure customer satisfaction

Qualifications
  • Bachelor's degree in a related field or equivalent experience
  • Previous experience in a customer-facing role
  • Excellent communication, interpersonal, and problem-solving skills

Salary: $45,000 - $55,000 per year.



  • Durham, North Carolina, United States Domino's Pizza LLC Full time

    **Job Title:** Customer Service AssociateAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...


  • Durham, North Carolina, United States U-Haul Full time

    Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with us.Job DescriptionThis is a hands-on role that...


  • Durham, North Carolina, United States Burlington Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team in Durham, North Carolina. As a key member of our retail sales team, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer experiences.About the RoleLead by example,...


  • Durham, North Carolina, United States Hendrick Automotive Group Full time

    Job Description:In this dynamic role, you will be the face of Hendrick Automotive Group, providing exceptional customer service and ensuring a positive experience for guests. Key Responsibilities: Manage phone calls, messages, and visitor inquiries in a courteous and professional manner. Maintain accurate records and reports, including guest traffic and...


  • Durham, North Carolina, United States Mark Jacobson Toyota Full time

    Job OverviewA leading automotive dealership, Mark Jacobson Toyota, is seeking a dedicated customer service representative to join our team. This role offers an exciting opportunity to deliver exceptional customer experiences and contribute to the success of our business.About the JobWe are looking for a highly organized and detail-oriented individual who can...


  • Durham, North Carolina, United States First Citizens Bank Full time

    We are seeking a highly skilled Customer Service Representative to join our team at First Citizens Bank. As a Financial Services Professional, you will be responsible for providing exceptional customer service and support in a fast-paced branch environment.Key Responsibilities:Engage customers in conversation to understand their banking needs and...


  • Durham, North Carolina, United States Candlewood Suites Durham Full time

    Overview">The Front Desk Agent is responsible for delivering exceptional guest service, registering guests, and ensuring a seamless stay experience. Located in the heart of the Raleigh-Durham area, our hotel offers a unique blend of business and entertainment opportunities.">Responsibilities">">Greet and welcome all guests approaching the front desk,...


  • Durham, North Carolina, United States Morrison Living Full time

    Job OverviewMorrison Living is a leading provider of food service solutions, seeking a Dining Services Associate to join our team.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service.Key ResponsibilitiesPrepare, present, and serve food as needed to meet the needs...


  • Durham, North Carolina, United States WELLS FARGO BANK Full time

    We are seeking a highly motivated and customer-focused Business Development Associate to join our team at Wells Fargo. As a Business Development Associate, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and maintain relationships with customers to understand their...


  • Durham, North Carolina, United States Tailored Brands Inc Full time

    Tailored Brands Inc is committed to fostering an inspirational, inclusive, and innovative culture. We are seeking a skilled Retail Sales Associate to join our team in Durham, NC.About the Company:We help people confidently express their true selves and provide a positive work environment.Our company has immediate openings for Retail Sales Associates who can...


  • Durham, North Carolina, United States First Citizens Bank Full time

    **Job Overview:**At First Citizens Bank, we're committed to making a difference in our community. As a Sales and Service Representative Lead, you'll play a key role in delivering exceptional customer experiences and driving sales growth across multiple branches in the Durham area.Responsibilities:Engage customers in conversation to understand their banking...


  • Durham, North Carolina, United States Associa Full time

    About AssociaWe are an industry leader in community association management. Our team is dedicated to providing exceptional service to our clients and communities.


  • Durham, North Carolina, United States HomeTeam Pest Defense Full time

    Why Work at HomeTeam Pest Defense?We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will play a crucial role in providing exceptional service to our clients and delivering a delightful experience.Salary: $16 per hourJob Description:In this role,...


  • Durham, North Carolina, United States bioMérieux SA Full time

    Job OverviewThe Customer Service Representative role at bioMérieux SA is an exciting opportunity to provide exceptional customer service and support to our internal and external customers.ResponsibilitiesAs a Customer Service Representative, you will be responsible for processing orders received via telephone, mail, fax, and eCommerce while interacting with...


  • Durham, North Carolina, United States Family Dollar Full time

    Family Dollar is seeking a Customer Service Representative to join our team in providing exceptional service to customers. The ideal candidate will be responsible for greeting customers, assisting with merchandise selection, and completing cash register transactions.About the RoleThis position involves working in a fast-paced retail environment where...


  • Durham, North Carolina, United States Jason's Deli Full time

    About Jason's DeliJason's Deli is a fast-paced dining environment where customer satisfaction is key.


  • Durham, North Carolina, United States NC Farm Bureau Full time

    At NC Farm Bureau, we're seeking a skilled Customer Service Agent to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, resolving issues, and providing timely support.Key Responsibilities:Identify and address customer complaints to improve service deliveryRespond to customer inquiries...


  • Durham, North Carolina, United States EagleBurgmann Full time

    We are seeking a highly skilled Customer Service Director to join our team at EagleBurgmann in Durham, NC. As a key member of our customer-facing department, you will be responsible for leading a team of customer service representatives and ensuring that we provide exceptional service to our clients.About the Role:Recruit, onboard, and train new customer...


  • Durham, North Carolina, United States NC Farm Bureau Full time

    NC Farm Bureau Customer Service AgentWe are seeking an exceptional Customer Service Agent to join our team. As a customer-facing representative, you will be responsible for delivering top-notch service, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Detect patterns in customer complaints and suggest improvements to the...


  • Durham, North Carolina, United States NC Farm Bureau Full time

    At NC Farm Bureau, we are seeking a talented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and...