Customer Service Representative

3 weeks ago

Aiea HI USA, United States Parsons Company Full time

Job Summary:

Parsons Company is seeking a highly skilled and motivated Call Center Assistant to join our team. As a Call Center Assistant, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to routine telephone inquiries about the company and/or its services.
  • Use a computer system to track such calls and enter information regarding the nature of the call.
  • Perform other responsibilities associated with this position as may be appropriate.

Requirements:

  • High school diploma (or equivalent) and typically 2+ years of relevant work experience.
  • Requires good verbal communication skills, as well as basic data entry skills.

About Us:

Parsons Company is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, we are uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Benefits:

  • Medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle.

Equal Opportunity Employer:

Parsons Company is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. We value our employees and want our employees to take care of their overall wellbeing.

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