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Customer Service Representative

2 months ago

'Aiea, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our storage facilities.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our customers, responding to their inquiries, resolving issues, and ensuring their satisfaction.
  • Storage Unit Management: Manage storage units, including assessing customer storage needs, making suggestions, and conducting daily inspections to confirm inventory and availability.
  • Administrative Tasks: Perform administrative tasks, such as auditing cash drawers, making bank deposits, and maintaining accurate records.
  • Communication: Communicate effectively with customers, colleagues, and management, both verbally and in writing.
  • Physical Requirements: Meet the physical demands of the job, including transporting, lifting, and moving items weighing up to 35 pounds, and spending up to 50% of time in outdoor environments.
Requirements
  • Experience: Previous experience in customer service, sales, or a related field is required.
  • Transportation: Possess a valid driver's license and have access to a reliable vehicle for travel between work locations and other work-related business.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate.
  • Benefits: Eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.