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Front Desk Associate

2 months ago

Fort Worth, Texas, United States Summerfields Animal Hospital Full time

Summerfields Animal Hospital is seeking a dedicated and organized Front Desk Associate to join our team.

In this role, you will be the first point of contact for our clients and patients, providing exceptional customer service and administrative support. Your responsibilities will encompass a wide range of tasks essential to the smooth operation of our veterinary practice.

  • Client & Patient Care: Schedule appointments, greet clients and patients, manage patient intake and discharge procedures, and assist with prescription fulfillment.
  • Administrative Support: Answer incoming calls, maintain accurate medical records, process financial transactions, handle mailings, and perform general office duties.
  • Operational Efficiency: Contribute to a positive and welcoming environment for clients and staff. Maintain the cleanliness and organization of the reception area and ensure efficient workflow within the practice.

The ideal candidate possesses excellent communication skills, a friendly demeanor, and a passion for providing compassionate care. A strong attention to detail and proficiency in computer operations are essential for success in this role.