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Client Relations Specialist in Insurance

2 months ago

Arlington, Virginia, United States Navsav Full time

Navsav is actively seeking a licensed customer service professional in Property & Casualty insurance to become part of our expanding Independent Agency. With 26 locations across multiple states and partnerships with over 150 carriers, we are on a path of significant growth and are looking for skilled individuals to help us redefine the insurance landscape. Our team embodies ambition, passion, and innovation in every aspect of our operations. If you resonate with this vision, we invite you to explore this opportunity.

Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Supplemental Insurance Options
  • Group Life Insurance Coverage
  • Extensive Training Programs
  • Paid Time Off (accrues immediately)
  • 401K Plan with up to 3% matching
  • Paid Holidays

Key Responsibilities:

  • Build and nurture customer relationships while ensuring timely follow-ups
  • Manage, review, and remarket client insurance policies
  • Deliver prompt, accurate, and friendly service to clients
  • Address inquiries related to insurance availability, eligibility, coverage, policy modifications, claims, and billing
  • Familiarize yourself with our products, services, and systems through agency training
  • Contribute to personal and agency goals through cross-selling and innovative initiatives

Qualifications:

  • Property and Casualty insurance license is mandatory
  • Successful completion of a background check (with some exceptions as per DOI)
  • Prior customer service experience is preferred
  • Excellent verbal and written communication skills
  • Proficient in operational computing with a typing speed of 50+ WPM (Microsoft Office Suite, Internet Browsers)
  • Self-motivated individual who excels in independent work
  • Strong problem-solving skills
  • Able to manage multiple tasks effectively

We look forward to connecting with you soon.