Administrative Support Specialist

23 hours ago


Alexandria, Virginia, United States Service Corporation International Full time
Administrative Support Specialist

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Service Corporation International. As an Administrative Support Specialist, you will provide administrative support to our funeral home, cemetery, and crematory operations.

Key Responsibilities:

  • Provide administrative support to funeral home, cemetery, and crematory operations
  • Assist with special projects, research, and resolving problems
  • Schedule meetings, draft memos, transcribe notes, create presentations, generate reports, and prepare and monitor invoices and expenses
  • Respond to inquiries in writing and verbally
  • Enter contract details into information system and maintain other related documents
  • Process annual funeral home and cemetery license renewals
  • Code and scan invoices
  • Process accounts payable and other accounting support transactions
  • Receive incoming telephone calls and assist callers with any questions or comments
  • Schedule call-in appointments for Sales
  • File and maintain customer information
  • Maintain office and facility supplies as well as fax machines, copiers, and network printers
  • Prepare daily schedules
  • Administer HR processes including new hire paperwork, background checks, and bonus processing
  • Maintain processes to ensure compliance with policies and procedures including SOX administration and audit
  • Train others on policies, procedures, and new company initiatives
  • Maintain a friendly attitude offering assistance and guidance to all persons entering the location

Requirements:

  • High school diploma or equivalent
  • 3 years of experience working in a customer-focused and fast-paced professional environment
  • Advanced computer, internet, and word processing skills
  • Working knowledge of office equipment including calculators, copiers, printers, fax machines, and telephone console
  • Ability to handle confidential and sensitive information with discretion
  • Effective communication skills, both orally and in writing
  • High level of compassion and integrity
  • Ability to follow instructions and work with minimal supervision


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