Customer Service Coordinator

5 days ago


Denver, Colorado, United States Draw House Concepts Full time
Job Title

Customer Service Coordinator

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator at our Denver location.

About Us

Draw House Concepts is a leading provider of innovative solutions. Our dedicated team strives to deliver exceptional service and support to our clients.

Salary

$42,000 - $52,000 per year.

Key Responsibilities:
  • Manage and update customer information in our database to ensure accuracy.
  • Identify and escalate emerging issues to the appropriate department for resolution.
  • Assist clients in navigating our website and provide technical support when needed.
  • Utilize sales techniques to promote and upsell our services to potential customers.
  • Maintain a positive and professional attitude at all times while dealing with clients.
Requirements:
  • High school diploma or equivalent.
  • Excellent verbal communication skills and a professional phone demeanor.
  • Strong organizational and multitasking abilities.
  • Ability to handle high call volumes while maintaining quality customer interactions.
  • Proficiency with call center software, Microsoft Office, and data entry systems.
Benefits:
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for growth and advancement.

We offer a competitive compensation package that includes a salary range based on industry standards and location.



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