Customer Service Coordinator
5 days ago
Customer Service Coordinator
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator at our Denver location.
About UsDraw House Concepts is a leading provider of innovative solutions. Our dedicated team strives to deliver exceptional service and support to our clients.
Salary$42,000 - $52,000 per year.
Key Responsibilities:- Manage and update customer information in our database to ensure accuracy.
- Identify and escalate emerging issues to the appropriate department for resolution.
- Assist clients in navigating our website and provide technical support when needed.
- Utilize sales techniques to promote and upsell our services to potential customers.
- Maintain a positive and professional attitude at all times while dealing with clients.
- High school diploma or equivalent.
- Excellent verbal communication skills and a professional phone demeanor.
- Strong organizational and multitasking abilities.
- Ability to handle high call volumes while maintaining quality customer interactions.
- Proficiency with call center software, Microsoft Office, and data entry systems.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for growth and advancement.
We offer a competitive compensation package that includes a salary range based on industry standards and location.
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