Customer Service and Sales Representative

6 days ago


Denver, Colorado, United States Employment Solutions Full time
Employment Solutions

About the Role:

We are seeking a highly skilled Customer Service and Sales Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers while driving sales growth and expanding our client base.


Key Responsibilities:
  • Coordinate with cross-functional teams to ensure customer orders are accurately processed and issues are resolved efficiently.
  • Provide detailed information on product pricing, specifications, availability, and samples to customers.
  • Prepare customized proposals, quotes, and pricing documents for customers.
  • Research industry trends in manufacturing and offer subject matter expertise to support business development.

Requirements:
  • Minimum 3 years of recent experience in customer service in an office setting via face-to-face, email, and over-the-phone interactions.
  • Reliable and dependable individual with excellent communication skills.
  • Experience in cold calling, new customer development, and sales is highly desirable.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.

Benefits:
  • Base salary: $52,500 - $62,500 per annum
  • Eligibility for commissions on existing accounts and sales performance
  • Bonus scheme up to 10% of annual salary based on company and personal performance
  • Health, dental, and vision insurance coverage
  • 401(k) matching program
  • Annual training budget for employee growth and development
  • Flexible work arrangement, including working from home every other Friday

About Us:

Employment Solutions is a specialized industrial manufacturing company committed to delivering high-quality products and exceptional customer service. We offer a dynamic and supportive work environment that encourages professional growth and development.



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