Field Service Coordinator

1 day ago


Denver, Colorado, United States Harper Group Full time
Job Summary:

We are seeking a highly organized and proactive Field Service Coordinator to support our West Coast Merchandising Team. As a key member of our team, you will provide exceptional support and customer service to our Field Merchandisers in the Mountain and Pacific Time zones.

About the Role:

This part-time (20-30 hours/week) role offers a flexible schedule and the opportunity to gain hands-on experience in a collaborative and supportive environment. You will work closely with our Field Service Manager to ensure the team stays organized and effective.

Key Responsibilities:
  • Provide timely support to Field Merchandisers via chat, phone, and email
  • Review time logs, troubleshoot issues, and assist with field reporting software
  • Help resolve fieldwork challenges and ensure smooth operations
  • Assist in prescreening, onboarding, and training new merchandising candidates
  • Manage daily administrative tasks, project management, and data organization
  • Cover fieldwork as needed, including some Saturdays
Requirements:
  • Friendly and proactive attitude
  • Strong organizational skills and ability to meet deadlines
  • Flexibility to work weekends and travel as needed
  • Experience in merchandising (greeting cards, magazines, or gift cards preferred)
  • Proficiency in Microsoft Suite products and comfort with technology (smartphones or tablets)
  • Commitment to supporting the field team and delivering excellent service to key stakeholders
Compensation and Benefits:

We offer a competitive hourly rate of $20 per hour. Additionally, we provide opportunities for growth and development within the company.



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