Field Service Coordinator
1 day ago
We are seeking a highly organized and proactive Field Service Coordinator to support our West Coast Merchandising Team. As a key member of our team, you will provide exceptional support and customer service to our Field Merchandisers in the Mountain and Pacific Time zones.
About the Role:This part-time (20-30 hours/week) role offers a flexible schedule and the opportunity to gain hands-on experience in a collaborative and supportive environment. You will work closely with our Field Service Manager to ensure the team stays organized and effective.
Key Responsibilities:- Provide timely support to Field Merchandisers via chat, phone, and email
- Review time logs, troubleshoot issues, and assist with field reporting software
- Help resolve fieldwork challenges and ensure smooth operations
- Assist in prescreening, onboarding, and training new merchandising candidates
- Manage daily administrative tasks, project management, and data organization
- Cover fieldwork as needed, including some Saturdays
- Friendly and proactive attitude
- Strong organizational skills and ability to meet deadlines
- Flexibility to work weekends and travel as needed
- Experience in merchandising (greeting cards, magazines, or gift cards preferred)
- Proficiency in Microsoft Suite products and comfort with technology (smartphones or tablets)
- Commitment to supporting the field team and delivering excellent service to key stakeholders
We offer a competitive hourly rate of $20 per hour. Additionally, we provide opportunities for growth and development within the company.
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Service Operations Coordinator
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